Practices of Islamic Ethics in the Electronics Industry in Bangladesh: A
Study on Minister Hi-Tech Park Electronics Ltd.
M.A Razzak Khan (Raj)
M.Phil Fellow
Faculty of
Business Administration
Bangladesh
University of Professionals
Mirpur
Cantonment, Dhaka
Email:
[email protected]
Dr. Wasib Bin Latif (Corresponding Author)
Assistant Professor
World School of
Business
Department of
Business Administration
World University
of Bangladesh
3/A, Road # 4,
Dhanmondi, Dhaka 1205, Bangladesh.
Email: [email protected]
/ [email protected]
Dr. Selim Ahmed
Assistant Professor
World School of
Business
Department of
Business Administration
World University
of Bangladesh
3/A, Road # 4,
Dhanmondi, Dhaka 1205, Bangladesh.
Email:
[email protected]
Marzan Ara Hira
Research Assistant
Minister �Hi-
Tech Park Limited, H-79, Block-H
Chairmanbari,
Banani, Dhaka-1213.
E-mail: [email protected]
Dil RubaTanu
M.Phil Fellow
Faculty of
Business Administration
Bangladesh
University of Professionals
Mirpur
Cantonment, Dhaka-1213
Email:
[email protected]
The main purpose
of this paper is to identify the practices of Islamic ethics at Minister
Hi-Tech Park Electronics Ltd. on the basis of focus group discussion. Islam
places the most emphasis on ethical values in all aspects of human life
especially in business. By running the business Islamic point of view Minister
Hi-Tech Park Electronics Ltd. is attaining competitive advantage. There have
been three focus group of discussion; the first one is with the internal
employees of the company (top management to field level employee, the second
one is with the board of Shariah and stakeholders of the company (investors,
suppliers, creditors, competitors) and the third one is with the income and tax
revenue board of Bangladesh. The paper has also presented the various
repeatedly verses from Quran and the teachings of the prophet. The three focus
groups discussed on the basis of Quran, Hadith and the variables like �Islam as
entire course of life�, �Morality of individuals, Superiority of business
concept, �Integrated business ethics�, Racism, Mutual consent, Halal Items practice
of Minister Hi-Tech Park Ltd. Being Muslims, we have to follow the rules and
regulation of Islamic ethics which stated by Islamic jurisprudence. Minister
Hi-Tech Park Ltd. will sustain its image and will be able to survive.
Keywords: Islamic
Ethics, Morality of Individuals, Free Enterprise, Haram Items, Racism, Mutual
Consent, Minister Hi-Tech Park Electronics Ltd.
1. Introduction
Islamic
ethics far from being a contradiction in terms has become an increasingly
important area of managerial competence and responsibility (Green, 1994). The
reason for this is that lack of information can lead to poor decisions while
moral reasoning skills can be powerful tools in long-range planning (Cooke,
1990).Most studies on business ethics in general and the work ethics in
particular, have been based on the experiences of Western nations (Riham,
2008). Islamic Ethics is to construct reasonable standards of moral conduct
that are universal (Cooke, 1990). Nothing can go on without the basis of
religion, law, principles, and morals. Islam is the religion for Muslims and to
create a better world for all. Islamic codes are codes of morality (Azmi, 2005).
It is a religion that believes in mind that Allah is alone and Mohammad is the
messenger of God. Allah is merciful, all powerful and unique. The Shariah has
echoed throughout the past 1,400 years as a doctrine of ethics (Riham, 2008).
Islam is the purest form of business ethics. Islam anticipates the ideal use of
resources and the proper protection of human values. But it is a matter of
great sorrow that Islamic morals and principles are not implemented properly in
Bangladeshi Electronics companies. But Minister Hi-Tech Park Electronics Ltd.
is an exceptional electronics company in Bangladesh that follows Islamic
ethics, morality, values and implements these in business to create competitive
advantages rather than its competitors (Wasib et al., 2017). To run the
business according to the law of Islam the company has to face many problems.
The company is concern for its stakeholders and tries its best tries its best
to do something best for the people of Bangladesh. The company�s main slogan is
to produce electronics goods and home appliances for the local and
international market and to contribute to the economy of Bangladesh. In many
Muslim majority countries follow the Islamic ethics. Only because of industrial
strategy the firm has to maintain international rules and standard of business.
Electronics industry develops only through the development of investment policy
(Wasib et al., 2017). When the firms become multinationals they have to face
international political constraints (Bhopal, 2009). Islamic moral values,
culture, norms, and behavior from the source of holy Quran can bring a radical
change in electronics industry as well as all sector of business. The present
paper takes a view that when developing a content of ethical code, it is
necessary to adopt a different perspective according to religious aspect. The
concept of Islamic ethics at electronics industry in Bangladesh is very
emerging. The giant corporate businesses all over the world collapsed only
because of ethical values. Enron, Transmiles, PKFZ, Sime Darby, MAS collapsed
only to destroy the company�s code of conducts or ethical standards. Islamic
ethics should be very strong especially for the developing nations like
Bangladesh (Johari & Nazifah, 2015).With the discussion and valuable ideas
by the focus group discussion Minister Hi-Tech Park inspired to practice
Islamic Code of Conduct. It is a matter of great rejoicing that Minister
Hi-Tech Park is fully committed and honest practicing Islamic ethics properly.
Minister Hi Tech Park Electronics Ltd. mediates Islamic ethics on cognitive
level to achieve strategic business decision-making process and practical
implications of those values in a business context.� In Islam business is the most respected profession.
A trustworthy businessman will be with the Ambiya, Siddiquin and martyrs on the
day of Qiyamah said by Rasulullah. The main ideology of business of Minister
Hi-Tech Park Electronics Ltd. is to satisfy Allah, to work for the nation, to
decorate the country, to love the country, to serve the people of Bangladesh
and to do business to be loyal, honest and fair. This is summed up in the
Muslim proverb attributed to the Prophet�s cousin Ali Ibn Abu Talib: �Work for
this life as though you are going to live forever; work for the next life as though
you will die tomorrow.�
2. Objectives of the Research
The
main objective of this paper is to identify the practices and usefulness of
Islamic ethics at Minister Hi-Tech Park Electronics Ltd. The paper is also to
investigate the practices of Islamic ethics and potentiality of the company to
the growth of business in Bangladesh. This paper also shows the ethical
behavior development of at Minister Hi-Tech Park Ltd. that is practiced by
Islamic culture. The another objectives of the paper are to identify the
factors of Islamic ethics in electronic industry of Bangladesh, to identify the
business ethics in electronic industry of Bangladesh, to assess the practicing
of Islamic business ethics in electronic industry of Bangladesh, to suggest
some ethical changes that contributes the behavioral development of the present
business.�
3. Literature Review
The
failure of ethical code of conduct in today�s business is very common today.
Ethics and ethical behavior is underpinned by moral reasoning (Jacking et al., 2007).
The professional ethics of business is an important issue related to the
integrity of the profession and its ability to secure the public trust
(Rochania & Norakma, 2011).Ethical code can serve as a control mechanisms
and sanctions for professions. In this case, companies have to follow the stake
holder theory. The stake holder idea is innovative and practical to gain
competitive advantage (Agle et al., 2008). Stakeholder value maximization is
the goal of the organization and this goal provides inspiration for the
managers and stake holders (Jenson, 2002). In secular societies, legal
interpretations are based upon contemporary and often transient values and
standards on the other hand in an Islamic society, these values and standards
are guided by the Shariah and the collection of previous �Fiqh� judgments
(Rafik, 2003).Islam places the highest emphasis on ethical values in all
aspects of human life. In Islam, ethics governs all aspects of life. Ethical
norms and moral codes discernable from the verses of the Holy Qur�an and the
teachings of the Prophet (SM) are numerous, far reaching and comprehensive.
Islamic teachings strongly stress the observance of ethical and moral code in
human behavior. Moral principles and codes of ethics are repeatedly stressed
throughout the Holy Qur�an. Besides, there are numerous teachings of the
Prophet (SM) which cover the area of moral and ethical values and principles.
Says the Holy Qur�an �You are the best nation that has been raised up for
mankind; you enjoin right conduct, forbid evil and believe in Allah�
(3:110).The Prophet (SM) also says �I have been sent for the purpose of
perfecting good morals� (Ibn Hambal, No.8595).This goes without saying that
there is a general consensus among human beings about certain fundamental
ethical values. However, the Islamic ethical system substantially differs from
the so-called secular ethical systems as well as from the moral code advocated
by other religions and societies. In the Islamic scheme of things, adherence to
moral code and ethical behavior is a part of 1% man (faith) itself. According
to the Islamic teachings, Muslims have to jealously guard their behavior,
deeds, words, thoughts, feelings and intentions. Islam asks its believers to
observe certain norms and moral codes in their family affairs; in dealings with
relatives, with neighbors and friends in their business transactions, in their
social affairs and in all spheres of private and public life. Islam has its own
distinctive value-based ethical system for business dealings. It prescribes
certain specific guidelines for governing business ethics. It enumerates the
general ethical rules of business conduct, identifies ethically desirable forms
of business and specifies the undesirable modes of transactions (Tanu, Selim &
Wasib, 2018). Given the nature of Islamic ethical and moral codes, it would be
beyond the capacity of one paper to fully comprehend the subject. In the
following pages, our effort will be to confine ourselves to the discussion of
some specific principles of business ethics in Islam at Minister Hi-Tech Park
Electronics Ltd. Allah said in Holy Quran that "Those who devour usury
will not stand. Allah has permitted trade and forbidden usury. Allah will
deprive usury of all blessing but will give increase for deeds of charity"
(Qur'an 2:275-6). Again Allah said, "O you who believe! Devour not usury,
doubled and multiplied. But fear Allah, which you may really prosper"
(Qur'an 3:130).
Doing
business in Bangladesh, Minister Hi-Tech Park Electronics Ltd. follows Islamic
rules and regulation as an entire course of life and Allah�s guidance extends
into all areas of company�s lives. The company maintains Islamic regulation
economically that is balanced and fair. The company recognizes that wealth,
earnings and material goods are the property of God. The company is committed
to establish a business policy where the employees are responsible and honest.
The Minister Hi-Tech Park Electronics Ltd is not to deal in interest in its
business (Wasib et al., 2017). The company is involved with Islami Bank
Bangladesh Ltd for its banking activities. In Islam Allah has permitted trade
and forbidden usury. Islam prohibited all interest based transaction like
receiving, paying, writing a contract based on it, to witness such a contract.
By maintaining Islamic ethics Minister does not do any fraudulent, deceit,
theft or any kind of falsehoods to its stakeholders. "Give just measure
and weight, and do not withhold from people the things that are their due. And
do not do mischief on the earth after it has been set in order (Tanu, Selim &
Wasib, 2018). That will be best for you if you have faith" (Qur'an 7:85).
In electronics products, there are no haram items those are originated by
Minister Company. The company wants to maintain 100% Islamic law by forbidding
gambling, any kind of lotteries, production, sale and distribution of alcohol.
Allah declared in Quran, "O you who believe! Intoxicants and gambling,
sacrificing to stones, and divination by arrows are an abomination of Satan's handiwork.
Eschew such abomination, that you may prosper" (Qur'an 5:90). Hoarding is
a sin in Islamic business ethics. Minister Hi-Tech Park Electronics Ltd. has
reached its products almost one corer people of the country. Having demand the
company is selling the electronics products in the whole country and in future
international market very soon. On the occasion of Eid, the company offers
products at minimum price. The company always considers �Customer is King.�
Everyone should take what they need and no more. "And let those who
covetously withhold of the gifts which Allah has given them of His Grace think
that it is good for them. No, it will be the worst for them. Soon it will tie
to their necks like a twisted collar, on the Day of Judgment. To Allah belongs the
heritage of the heavens and the earth, and Allah is well-acquainted with all
that you do" (Qur'an 3:180).Minister is a sister of its mother company
Myone electronics Industries. The Myone Electronics started its production in
2002. The founder of the company started to produce electronics goods in the
land of Bangladesh with a very few capital. Today the company has reached in
this position only because of honesty, responsibility and extravagancy (Tanu,
Selim & Wasib, 2018). A Muslim businessman should be responsible in
spending. Extravagancy and waste are strongly discouraged in Islamic business
ethics. To produce electronics goods in the land of Bangladesh"[The
Servants of Allah are] those who, when they spend, are not extravagant and not
stingy, but hold a just balance between those extremes" (Qur'an 25:67).
"O Children of Adam! Wear your beautiful apparel at every time and place
of prayer. Eat and drink, but waste not by excess, for Allah loves not the
wasters" (Qur'an 7:31).Minister Hi-Tech Park Electronics Ltd is also
concern for the one major element of Islamic basement Zakat. And they have been
commanded no more than this: to worship Allah, offering Him sincere devotion,
being true in faith.To establishes regular prayer, and to give zakat. And that
is the religion right and straight" (Qur'an 98:5). The company has its own
zakat fund. Every Muslim businessman who owns wealth, more than a certain
amount to meet his or her needs, must pay a fixed rate of zakat to those in
need. Zakat is a means of narrowing the gap between the rich and the poor, and
to make sure that everyone's needs are met.The Prophet Muhammad once said that
"Nobody's assets are reduced by charity."
3.1 Islamic Ethics
In
the field of business, Islamic ethics has a great importance. The�� spread of moral defects among those who are
in charge of business is a driver to this move (Rochania & Norakma, 2011).
Islamic ethics provides reliability and validity in today�s ethical behavior (Ali,
1987).In many societies for example hiring or job related performances, there
is illegal discrimination against groups. By contrast, Islam has given women
unalienable rights and never discriminated against minorities (Rafik, 2003).
Allah�s Messenger (peace is upon him) forbade the sale of fruits till they are
almost ripe. Anas (companion of Prophet) asked what is meant by �are almost
ripe.� Prophet replied, �Till they become red.� Allah�s Messenger (peace be
upon him) further said, �If Allah spoiled the fruits, what right would once
have to take the money of one�s brother (i.e., other people) (Anans Ibn
Malik).In Islam, anyone is not better than people with red or black skins
unless one excel them in piety. In the same way the Islamic law doesn�t endorse
the caveat emptor concept that many Western courts have considered valid in
several shadowy cases (Beekun, 2003).Islamic ethics This is summed up in the
Muslim proverb attributed to the Prophet�s cousin Ali Ibn Abu Talib: �Work for
this life as though you are going to live forever; work for the next life as though
you will die tomorrow� will be ultimately helpful for maintaining the framework
of analysis at Minister Hi-Tech Park Electronics Ltd..Muslim proverb attributed
to the Prophet�s cousin Ali Ibn Abu Talib said, �Work for this life as though
you are going to live forever; work for the next life as though you will die
tomorrow.�In Islam, business fulfilled a need and had to be kept as such. It is
expected that the concept of business ethics in Islamic perspective will not be
an easy one to establish.
3.2 The
Relationship among Islamic Ethics, Ethical Behavior and Minister Hi-Tech Park
Electronics Ltd.
Universal
principles are general for all. Human behavior is guided by general rules
universally accepted. The scope of Islamic ethics is numerous (Johari & Nazifah,
2015). Values are� a� measure�
of� people's� standards�
to� judge� whether�
a� particular� item,�
action� or words� are good,�
helpful,� harmful� or�
reprehensible. Understanding of the value� in�
Islam� is� not based�
on a valuation� of� reason�
alone� or� appreciation of� cultural�
variation� alone,� rather�
a reflection of the human need to be guided by reasonable arguments
derived from the Holy Quran and Al-Sunnah (Shuhairimi, 2009). In Islam ethics
is being defined as akhlaq which means character, nature, and dispositions
(Norhanizah et al., 2015). The word �Akhlaq� has a close relationship
with the word khaliq that means creator and makhluk that means the creature.
Akhlaq assumes a good relationship between khaliq and makhluk. Akhlaq from Al
Ghazali�s point of view is rooted in the soul and manifested through man
actions. Good soul will produce right action and vice versa. Al Ghazali defined
Islamic ethics or �Ilm Al-Akhlaq� as the way to acquire the well-being of the
soul and to guide it against the vices (Fatimah, 2014).Islamic ethics� deals�
with� the� relationship�
between� man� and�
God,� man� and�
his� fellowmen,� men�
and other creatures of the universe, and man with his innermost self.
Islamic ethics on the whole deals with the study of man�s soul or man inward
dimension, man�s outward dimension, his characters,�� actions��
and�� responsibilities,�� promoting��
virtues,�� protecting�� from��
vices,�� and purification of man�s
soul, and the concept of happiness and misery (Fatimah, 2014).There are some
crucial characteristics of Islamic ethics and they are: Promoting� good�
deeds� or� virtues�
and� refraining� people�
from� doing� bad�
actions-Allah� enjoined�� Muslims��
to�� do�� good��
not�� only�� to��
man�� but�� also��
to�� the environment, animals, and
other beings. It is strongly prohibited for men to do vices under any
circumstances. The Quran and the Sunnah must be the primary sources of Islamic
ethics. The primary sources of Islamic ethics are the divine guidance as
reflected in Quranic revelations as well as in detailed teachings of the
Prophet. Indeed Quran and Sunnah include may detail rules and general
principles which ultimately govern all matters related to various aspects of
life. In addition, they also contain in the broad principles needed to
negotiate the problems that arise in human societies in different ages.
Islamic� ethics� differs�
from� other� ethical�
systems� due� to�
its� divine� origin.�
It is� not� a concept�
originated� in� man,�
but� comes� directly�
from� Allah. �Therefore it is free from any defect which is
the characteristic of human ideas (Fatimah, 2014).Comprehensive and universal
to all mankind which retrieve another aspect of is comprehensive and universal
to all mankind. Man is limited in his knowledge and experience by his life span
and by the places he occupies. Human being is also subject to his inclinations,
desires and emotions. Therefore when man tries to construct an ethical system
of life through his own efforts, this system cannot be comprehensive. The comprehensive
characteristic of Islamic ethics is clear because� it�
is� the� only�
concept� which� can�
give� satisfactory� answers�
to� all� questions pertaining� to�
man�s� life.� It�
explains� every� small�
or� great� issue�
related� to� man�s�
life here in the world and concerning his destiny in the hereafter. In
the aspect of worldly activities, Islam talks about all spheres of human life
as human�s vicegerent ranging from individual matters, social,� political,�
economic� sciences� and�
so� on� by�
giving� them� the fundamental� principles�
that� one� need�
to� hold� on. While in the� aspect�
of� hereafter, Islam� answers�
the� questions, such� as�
who� is� he, who�
is� the� Creator�
of� the� universe, man�s nature and the purpose of his
existence and his role of life. Therefore, Islamic ethics provides practical
solutions for all problems that can arise in any aspect of life (Rafiq and Isa,
1996).Islamic business ethics is Compatible with human nature-Islamic� ethics�
responds� attentively� to� the� demand�
of� human� nature�
of� man. It� is unreasonable� that�
Allah� should� shape�
human� nature� the�
way� it� is�
and� order� man� to
challenge,� defeat,� or�
not� respond� to�
the� dictations� this�
nature.� Islam recognizes the natural� inclinations�
exist� in� human�
beings� and� draws�
certain� limitation� in�
fulfilling them. The� limit� is�
important� to� protect�
the� good� of�
the� society� as�
a� whole� and�
the individual members of this society. Consistency underlies another
mark of Islamic business ethics. Islamic�
ethics� contains� certain�
unchangeable� or� permanent�
realities� and� they�
remain under� the� firm and�
fixed� fundamental� principles. Other ethical systems founded by
men that are outside Allah�s guidance are always changes in their principles
and rules. This constant changes and updating are because those systems are
formulated by man in response to certain conditions, circumstances and needs of
a particular region in the world at the particular point of time. Allah has set
ethical terms for all times and places. The principle teachings of Islam are
permanent and not subject to change, hence the movement of mankind and its
development remain guided rather than becoming brand.At Minister Hi-Tech Park
Electronics Ltd. rules are general for all. The behavior of the employees is
acclaimed everywhere. Pertaining Islamic ethics and culture the company is
achieving competitive advantage rather than its competitor. By applying Islamic
law, the company is contributing the GDP of the country. The brand Minister
originated in 1st June, 2013from its mother company Myone
Electronics Industries. From those very years the company is very much loyal,
committed to its customers. Not only that the company is also true-blue to its
stakeholders. There are hundred over showrooms, service points, 24/7 service
Centre to ensure the best quality to its stake holder. Here the employees
maintain brotherhood, promoting virtues and �Minister� is like a family. Every
year, the company arranges tour for the employees to build up internal strong
relationship among the employees. Minister is the guardian for the ten thousand
families who are directly involved with Minister Family. To maintain Islamic
ethics properly Minister is always involved with humanitarian work. The company
has zakat fund, pension fund for the poor people and for the employees.
Minister family has its own fundamental ethical standard that covers Islamic
ethics properly.
4. Methodology of the Research
The
study is based on Focus Group Discussion. In order to achieve research
objectives, this study will be based on both primary and secondary data have
been collected from conducting Focus Group Discussion (FGD) and the secondary
data has been collected from literatures, journals, articles, reports,
newspapers and relevant websites.
5. Practices of Islamic Ethics on Minister
Hi-Tech Park Ltd.
�Whoever
goes to bed exhausted because of hard work, he has thereby caused his sins to
be absolved (Prophet Mohammad, cited in Abdul Rauf, 1984, p.10). � Do not waste
your wealth in vanity nor use it as bribe for rulers and judges with intent
that they may help you. Wrongfully and knowingly, consume others� property
(Quran: 2,188). In today�s corporate world stakeholder theory will meet the
theory of success that came basically from Islamic ethics. Stake holder idea is
alive, well and flourishing. The main idea of this theory is to implement the
idea (Villard, 2006). Prophet said, �No one eats better food than that which he
eats out of his work�. In Quran the words justice, honesty has come to do
business. Proper distribution of wealth in society is very important (Yousef,
2001). In Quran, human being is encouraged to acquire skills and technology and
highly praises those who strive in order to earn a living. Unproductive
activities are discouraged by Islam. Cooperative in work is discouraged by Islam.
Cooperative in work is encouraged and to establish equilibrium in society,
business and in working environment are the motto of Minister Hi-Tech Park
Electronics Ltd. Figure 1 shows the practices of Islamic ethics on Minister
Hi-tech Park Ltd.
Figure
1: Practices of Islamic Ethics at Minister Hi-Tech Park Ltd.
5.1 Entire Course
of Life
Islam
is the entire course of human life. Islam is the subject of scrutiny from
beginning to end. Individual life is judged to be indisputably good and still
one good among many (Brockopp, 2003). Islamic ethics of life makes a
significant contribution to the discussion of religious ethics not least by
addressing the need for an anthology convenient for class room use. Those who
teach courses in Islamic Studies will similarly find the volume a useful
supplement to the standards of Islamic ethics. The word Islam means among other
things, peace, and purity submission to the will of God and obedience to His
law. The connection between the original and the religious meaning of the word
is strong and obvious. A Muslim accepts all the prophets previous to Muhammad
(SM) without discrimination (Abdalati, 1993). Minister Hi-Tech Park Ltd. is a
rising electronics company in Bangladesh. This firm is committed to its
customer. The company does not compromise about the quality of the product. The
company is committed to its customers and wants to reach customers in a
furnished international standard product. So, Minister Hi-Tech Park Ltd. is
always aware about the choice, buying capacity of the people of Bangladesh.The
brand Minister is motivated, inspired and valued Islamic ethics as the rest of
their employee�s life. Not only that eternal life of Muslim is after his or her
death and we should work for the afterlife, Minister believes it strongly.
Minister family attempts its best to establish an industry that follows Islam.
The company wants to initiate �Tawhid� (the unity of God) and Allah
Subhanawatala sovereignty over the universe. God is the creator, the master,
the sustainer of all that exists. Everything is operating according to His
plan. He has revealed through his prophets, the right path for the guidance of
mankind. Minister Hi-Tech Park Electronics Ltd is committed to virtue, purity,
justice, peace and to act according to the guidance of Allah (Ahmad, 1974).
Minister teaches its employees that a Muslim can contribute most effectively to
the realization of responsible citizenship and universal peace, mutual
understanding and human brotherhood, freedom of conscience and maintenance of
human dignity. All these principles are parcel of Islam (Abdalati, 1993).
5.2 Morality of Individuals
The
differentiation of intentions, decisions, and actions is called morality. The
things of morality are distinguished which are proper or improper. Morality is
the body of standards or principles. Ethics is the course of principles that
decides what behaviors are right, good and proper. Ethics is about putting
principles into action. Sometimes it is also about self-restraint what we
should or not (Uddin, 2003). Ethics is guiding principles of conduct of an individual
or group on the other hand, morality of principles is the judgment of one�s right
or wrong basis. Ethics is influenced by profession, field organization etc. and
morality of in is influenced by society, culture and religion. Ethics is
sometimes related to professional work. But morality of individuals varies
according to different cultures and religions. According to Fletcher, morality
is what people do in fact believe to be right and wrong while ethics is a
critical reflection of morality and the rational analysis of it. Good ethics
involves at least two things identifying intelligently and discernibly what is
worthwhile or valuable and findings ways to distribute that good fairly. That
human beings autonomously attempt to decide whether their actions are good or
evil appears to be a late historical phenomenon. A highly-developed European
individual can bring into the light of clear consciousness and morally evaluate
not just important decisions, but also those primarily instinctual and habitual
reactions of which his life for the most part consists. However, human actions
appear more compulsive as their subjects belong to earlier historical
formations. The capacity to subject instinctual reactions to moral criticism
and to change them on the basis of individual considerations could only develop
with the growing differentiation of society. Morals (defined in terms of
justice, wellbeing, and rights) can be distinguished from social
conventionalities, which are standards for particular behaviors that are
determined consensually by a certain social group. In all cultures, the notions
of psychological damage, injustice, and violation of rights have been
determinants for the concept of morals. Debates about morality have occupied
the center of discussion among theoreticians. Morality driven behaviors have
traditionally been attributed to logically and verbally mediated processes,
commonly referred to as moral reasoning and judgment (Abuznaid, 2009).To
develop the morality of individual Minister Hi-Tech Park Electronics Ltd is
very conscious. The Minister family reforms the morality of the people doing
business together. Minister believes that to grow healthy business growth;
Islamic values, moral behaviors of the employees are varying salient. For this
purpose, Minister wants to implement Islamic business ethics in the company.
The employees should have the quality of leniency, service motive,
consciousness of Allah and mutual consultation. The founder and the leader of
the company inspires high vision, achievable standards, fairness, business
integrity, efficiency and courage to face tough decisions while putting ones
complete trust in Allah (Abeng, 1997).
5.3 Superiority of
Business Concept
The
idea of business is very important. Most of the time ventures fail despite
presence of market opportunities, novel business ideas, adequate resources and
talented entrepreneurs. A possible cause is the underlying model driving the
business (Morris et al., 2005).The richness of entrepreneurship lies in how it
is personally experienced(Schindehutte et al., 2006).Bangladesh is a developing
country. In electronics market, the country had to depend on foreign goods.
Every day, individuals face ethical issues at work, and rarely know how to deal
with them. The employees have to face stealing, lying, fraud and deceit (Issa,
2003). For long term sustainability and goal, to maintain Islamic ethical
standard for a developing country like Bangladesh is very tough. Sometimes it
is na�ve for a Muslim businessman to behave ethically in a globally competitive
environment. At Minister Hi-Tech Park Electronics Ltd. the idea of doing
business is very superior to its stakeholders. The company has made a
revolution in doing business in Bangladesh. In the past fifteen years there
were no local electronics companies in Bangladesh. We had to depend on the
foreign countries for electronics goods. The Japanese, Chinese and many
developed countries had captured the electronics market in Bangladesh. From the
beginning of twenty first century, the electronics market in Bangladesh started
to emerge. The company Myone Electronics Industries, the mother company of
Minister Hi-Tech Park Electronics Ltd. added a new dimension to startup its
business. The superior business concept of the industry brought a new dimension
in electronics industry in Bangladesh. From the very beginning the company assured
the quality of the products that is the first priority of business in Islam.
Islam always encourages new idea, concept to do the best of mankind. In today�s
competitive business in Bangladesh the firm is doing business to maintain
honesty, integrity, transparency, fairness, to ensure equality both men and
women. Islam has given first priority to women to do something. The honorable
Khadija was a powerful businesswoman in that time. When the female was strictly
prohibited to do something, Islam gave the best rights for women.� Islam is one and only religion that wants the
best for mankind. In Islam technology, good thinking, new business policies are
always welcomed. In fact Islam inspires the good and against bad. The firm
Minister works for the nation, for the people of the country. The company has
reached Bangladeshi electronics market to the peak.
5.4 Integrated
with Business Ethics
Islamic
ethics is correlated to the integrated business ethics. To achieve integrated
business ethics the company is working relentlessly. The company wants to reach
its product to each family of Bangladesh. The brand Minister is very familiar
in international ground by sponsoring cricket. Allah Said in Holy Quran that,
�You� are�
the� best� of�
peoples,� evolved� for� mankind,� enjoining what is right, forbidding what is
wrong, and believing in Allah. Islam ideates a customer oriented marketing
culture to be for the purpose of the whole human wellbeing and consecrated life
(Alom & Haque, 2011). Sometimes integrated business ethics indicates the
welfare to the society. Welfare is ensuring that people are aware of their
rights. Welfare is a deliberate and organized effort of an organization for the
wellbeing of its members, Health, happiness, comfort and so on. Integrated business
ethics are based on selfishly earning, producing and not to do anything that
are not benefitted for the society. Islam also emphasizes on mutual respect for
integrated business in dealings. Allah loves kindness. In surah 03 verse number
119 and surah number 05 verse numbers 54 discussed to love human being. So
kindness and mutual respect in business dealing is the leading principal of
Islam (Hasim, 2012).Minister Hi-Tech Park Ltd follows the integrated business
ethics. Integrated business ethics combines with internal and external
environment. Our competitors, suppliers, stake holders all are involved in
Islamic business ethics. Minister family basically follows the integrated
business ethics. In case of ethics the company focuses on consumer and supplier
benefits which are very much important according to Islam. The firm Minister
also emphasizes on our employees and their benefits. If the employees are
highly motivated the perfection of work will be accurately done. Minister Hi
Tech-Park Ltd. tries its best to serve the employee medical allowances, bonus,
and health checkup, special breakfast all other things. So this is the way the
company follows the Islamic ethics and the employees are highly motivated. The
stake holders are also satisfied with Minister Hi-Tech Park Ltd. The company
provides the best services for the dealers. The company provides 12 years
guarantee of Minister Refrigerator that saves 66% electricity bill. The
customers feel confident in Minister�s brand. The company pays in time to its
suppliers. The company pays respect to them. Employees of Minister think the
suppliers are too much satisfied to involve with the brand Minister. The great
Prophet Rasul (SM) declared to pay the workers as soon as possible. Minister
Hi-Tech Park Electronics Ltd pays its employees, suppliers first. Minister
Hi-Tech Park Ltd wants to make digital products that are convenient to
customers. There are some complex among the suppliers, competitors, dealers and
all other stakeholders. Minister Hi-Tech Park Ltd maintains fair business
policy to them what competitors and rivals are doing in the market. Minister
offers the best products towards the customers. The company�s strength is its quality.
Minister Hi-Tech Park Electronics Ltd. respects their competitor�s capability
also.
5.5 Self-Contained
Ideology
Self-satisfaction
is very important when people are satisfied to buy the products is called
self-contained ideology. In Islamic business ethics self-contained ideology is
very crucial. To expand the business in international market, the local stake
holders should be satisfied. An individual values and moral principles are also
creating effect in the organization. The target of Minister Hi Tech Park
Electronics Ltd is to implement Islamic moral values to create competitive
advantage. Ethical contained ideology is related to Islam. Islamic ethics is a
morally filtered (Rice, 1999). Islamic business ethics focuses all aspects of
life including self-contained ideology. But Bangladeshi electronics industries
are very competitive. People rely on foreign goods. The organization�s leader�s
ethical commitment is also very important (Issa, 1996).
5.6 Free Enterprise
Alom
and Haque (2011) stated that �Target of Islamic ethics is to maximize the
satisfaction of consumers as well as that of whole mankind and to ensure proper
exercise of human values, marketing culture, Islamic rules and regulations as
because Islam envisages a consumer oriented marketing culture which ensures
human wellbeing and sanctified life. Abdullah and Ahmad (2010) outlined six
categories of ethical principles (Islamic perspective) which are applicable to
marketing activities these are truthfulness, sincerity, trust, justice,
brotherhood and science and technology. On similar grounds, Ibn Al Ukhuwwah mentioned
that over-praising or exaggerating of qualities and attributes that the product
or service does not have, in fact unethical, particularly under Islamic ethics
(Hassan et al., 2008).In Islam business is the most prestigious profession. For
job satisfaction Islamic ethics is very necessary. The Muslim employees can be
satisfied by Islamic ethics. Islamic ethics has originated from Quran and
Sunnah. Islam places the highest emphasis on ethical values in all aspects of
human life. In Islam, ethics governs all aspects of life. Ethical norms and
moral codes discernable from the verses of the Holy Qur�an and the teachings of
the Prophet (sws) are numerous, far reaching and comprehensive. Islamic
teachings strongly stress the observance of ethical and moral code in human
behavior. Moral principles and codes of ethics are repeatedly stressed
throughout the Holy Qur�an. Besides, there are numerous teachings of the
Prophet (sws) which cover the area of moral and ethical values and principles.
Allah Says in the Holy Qur�an, �You are the best nation that has been raised up
for mankind; you enjoin right conduct, forbid evil and believe in Allah�
(3:110).The Prophet (sws) also says, �I have been sent for the purpose of
perfecting good morals� (Ibn Hambal [1], No: 8595).This goes without saying
that there is a general consensus among human beings about certain fundamental
ethical values. However, the Islamic ethical system substantially differs from
the so-called secular ethical systems as well as from the moral code advocated
by other religions and societies. In the Islamic scheme of things, adherence to
moral code and ethical behavior is a part of Iman (faith) itself. According to
the Islamic teachings, Muslims have to jealously guard their behavior, deeds,
words, thoughts, feelings and intentions. Islam asks its believers to observe
certain norms and moral codes in their family affairs; in dealings with
relatives, with neighbors and friends; in their business transactions; in their
social affairs, nay in all spheres of private and public life. Islam has its
own distinctive value-based ethical system for business dealings. It prescribes
certain specific guidelines for governing business ethics. It (i) enumerates
the general ethical rules of business conduct, (ii) identifies ethically
desirable forms of business, and, (iii) specifies the undesirable modes of
transactions. Given the nature of Islamic ethical and moral codes; it would be
beyond the capacity of one paper to fully comprehend the subject. In this
paper, our effort will be to confine ourselves to the discussion of some
specific principles of business ethics in Islam.
Another
participant of Focus Group Discussion said about free enterprise. In business
there must be honesty. We think Minister Hi- Tech has reached today�s position
because of its honesty. Commitment of business is very important. To give the
same product that offered previously is very important commitment in Islam. The
company tries their best to give the best service to our customer. The company
also keeps promise to its stakeholders. After sale service is very important in
Islam.The company tries to give the highest service to our customer. The
quality of the product is very crucial to survive in the current competitive
electronics market. Minister ensures the quality of the product. To maintain
the quality price sometimes increases little bit. So, the company�s target is
to make quality product so that people can say Minister a good brand. To retain
the quality of the product the company analyzes the market, the demands of the
customer, market size, orders, difference between competitors, to be loyal to
the customers. Minister Hi-Tech Park Ltd wants to focus on the technical
protection of its product.
5.7 No Racism
Islam
is the name of peace. It is the religion for all people and for all times. In
Islam there is no room for arrogance, racism. Allah tells us that the diversity
of life, and the various languages and colors of human beings, is a sign of
Allah�s majesty, and a lesson for us to learn about humility, equality, and the
appreciation of differences. �And among His wonders the creation of the heavens
and the earth, and the diversity of your tongues and colors. For in this,
behold, there are messages indeed for all who are possessed of innate knowledge!�
(Quran 30:22). �Do you not see that Allah sends down rain from the sky? With it
we then bring out produce of various colors. And in the mountains are tracts
white and red, of various shades of color, and black intense in hue. And so
amongst men, and crawling creatures, and cattle they are of various colors.
Those truly fear Allah, among His Servants, who have knowledge. For Allah is
exalted in Might, Oft-Forgiving� (Quran 35:27-28). Allah again said in holy
Quran, �Oh men! Behold, we have created you all out of a male and a female, and
have made you into nations and tribes, so that you might come to know one
another. Verily, the noblest of you in the sight of Allah is the one who is
most deeply conscious of Him. Behold, Allah is All-Knowing, All-Aware� (Quran
49:13).�And He it is who has brought you all into being out of one living
entity, and has appointed for each of you a time-limit on earth, and a
resting-place after death. Clearly, indeed, we have spelled out these messages
unto people who can grasp the truth!� (Quran 6:98).�And among His wonders is
this: He creates you out of dust, and then, behold! You become human beings
ranging far and wide!� (Quran 30:20).�For Muslim men and women, for believing
men and women, for devout men and women, for true men and women, for men and
women who are patient and constant, for men and women who humble themselves,
for men and women who give in charity, for men and women who fast, for men and
women who guard their chastity, and for men and women who engage much in
Allah�s praise � for them, Allah has prepared forgiveness and a great reward�
(Quran 33:35).For the last fifty years the Islamic countries collision has been
increased. In Britain Muslims is heterogeneous group comprising of many
different ethnic backgrounds (Poole, 2002).Heterogeneous is complicated by
political, cultural and socio economic factor (Modood, 2005). Islam does not
support racism. In business, racism is prohibited. For the purpose of business
Rasul (SM) went to Syria and many other countries with different color, race
and gender. He was against the racism. Minister Hi-Tech Park Electronics Ltd.
is one of the reputed electronics industries in Bangladesh. Bangladesh is a
Muslim based country. Here 80% people are Muslim. But it is a matter of great
news that 15 % employees are non-Muslim and they observe their duty properly
and Minister gives them to observe their religion properly. In the early age of
Islam and prior to that age in fact today, racism exists and this is called
modern racism (Arthur et al., 2000).In fact at Minister Hi-Tech Park
Electronics Ltd. there is no gender discrimination. The females uphold their
position from top management, mid-level employee and work. One hadith states,
�Businessmen will be raised as sinners on the day of Qiyamah except the ones
who feared and uttered the truth.� Minister runs the business for the welfare
of the people of Bangladesh for the welfare of the country.
5.8 Mutual Consent
Muslim
businessmen must ensure that all aspects of marketing activities, such as
planning of goods and services, pricing and distribution strategies, as well as
the promotional techniques used, are in accordance with the regulations
stipulated in the Quran and the Sunnah (Ahmad, 2010). Debt is the reason to
behave unethical in business. When people are in debt they tell lies. So when
the business is not deal in mutual consent it may difficult to survive. As
mentioned earlier, Hassan et al. (2008) described Islamic ethics as a way of
combining value-maximization with the principle of justice for a broader scope
of public welfare. Minister High Tech Park Electronics Ltd. �Do not consume
each other�s wealth unjustly but only in lawful business by mutual consent. And
do not kill yourselves nor kill one another, surely Allah is most merciful to
you (Quran 4:29). Minister Hi-Tech Park Electronics Ltd is one of the largest
growing electronics companies in Bangladesh. The company is positioning as the
second largest companies in Bangladesh at present. In Islam, there should be
maximize employment to ensure maximum distribution of wealth in society. And
the firm Minister always tries its best to cooperate the society, its
stakeholders. Minister is committed to its customers, favoring the weaker
sections to establish them in life. By this Minister is contributing the
economic growth of the country.
5.9 No Transaction
of Haram Items
Halal
is an Arabic word means permissible. Halal is an Islamic issue. It is a global
symbol of quality assurance and life style (Jummaton & Azmi, 2005). Halal products
are related to Islam and the word itself has competitive advantage (Delener,
1994; Peltinger et al., 2004). So the things that are permitted according to
Shariah are called Halal (Kamali, 2003). There is a growing concern among the
Muslims about �Halal items�.Halal
item indicates the materials that are useful for human and those are indicated
by Allah and Rasul (SM) (Faryal & Kamran, 2011). Though Bangladesh is a
Muslim majority country but it is very sorrow that there is little awareness on
Halal items in comparison to Indonesia and Malaysia. Items that are halal is
not only Islamic ethics but also healthy for human usage because halal items
are prepared and processed. The Hanafis� interpretation of Islamic law
reinforces this emphasis on equity and fairness. �If the vendor sells property
as possessing a certain desirable quality and such property proves to be devoid
of such quality, the purchaser has the option of either canceling the sale, or
of accepting the thing sold for the whole of the fixed price.� This is called
option for misdescription. About haram Allah declared in the holy Quran,
�He� has�
forbidden� you� only�
the� Maitah� (dead�
animal),and� blood and the flesh
of swine, and that which is slaughtered as a sacrifice� for�
others� than� Allah�
(or� has� been�
slaughtered� for� idols,�
on� which� Allah�s�
Name� has� not�
been� mentioned� while�
slaughtering). But if one is forced by necessity without willful
disobedience or transgressing due limits, and then is��� no sin on him. Truly, Allah is forgiving
most merciful (Qur�an 2:173, Hilali & Khan). In electronics industry there
are no elements of haram items directly but the modern technology can be
damnation for human being. So the true Muslim should take the blessing and
avoid the unlawful things and also protest the unlawful deed. Another important
issue is electronics wastage that is truly harmful for human being. Electronics
waste is popular growing issues in the twenty first century business world. The
old discarded Televisions, refrigerator, ACs, such as gold, palladium, silver
and copper are harmful. Lead, Cadmium, mercury is harmful for human being and
environment (Rani et al., 2005). In the absence of suitable techniques in
Bangladesh the thing is becoming menacing day by day. The things that are
harmful for human and environment, Islam do not encourage it. E-wastage is
handling infrastructure has developed mainly based on a long tradition of waste
recycling. In fact the recycling process is also harmful and it has negative
impact on workers� health and the foremost environment. Minister Hi-Tech Park
Electronics Ltd. strongly believes that human being is incomplete without moral
development which appears to be negatively related to economic growth.In
today�s competitive business environment the word Halal has a competitive
advantage. In electronics business there is no direct involvement of halal or
haram. Electronics industry is based on technology. Minister Hi-Tech ParkLtd.
must concern about the environmental issue. In Bangladesh there is no legal
repetitive to follow up the electronics wastage. But the company should be
concern about electronics wastage as well as the general people. But in Islamic
ethical point of view Minister does not do any unethical business those are
haram in the eye of Islam. Allah declared in Qur�an, �You are the best peoples,
evolved for mankind, evolved for mankind enjoying what is right, forbidding
what is wrong and believing in Allah(Qur�an 3:110). At Minister Hi-Tech Park
Electronics Ltd. each and every employee is ethically committed. They are
strictly instructed by the management not to deal with drug and alcohol abuse,
theft with drug or this related business. The company compromises mutual
understanding to avoid conflict of interest. The employees, workers top to
bottom management there is the assurance to maintain quality control,
discrimination in hiring and promotion, misuse of property information.
5.10 No Fraud,
Deceit, Cheating and Unlawful Course of Life
Islamic
ethics considers cheating, deception, and unlawful works as heinous sins.
Cheating and deception are despicable characteristics that are beneath a decent
person. Accepting the guidance of Islam leads a person to truthfulness which
avoids cheating.Therefore, a Muslim businessman who has true Islamic
sensitivities avoids deceit, cheating, treachery, and lying no matter what
benefits or profits such activities might bring him because Islam considers
those guilty of such deeds to be hypocrites.Arham (2010)
mentioned that customer satisfaction is arguably the key towards sustainable
business development. He also added that from learning how the Prophet (SWS)
conducted his selling techniques, such as not concealing anything from his
buyers, it can be concluded that Islam regards customer satisfaction highly
(Arham, 2010). In today�s corporate world stake holder theory will meet the
theory of success that came basically from Islamic ethics. Stakeholder idea is
alive, well and flourishing. The main idea of this theory is to implement the
idea to gain competitive advantage but not to do the fraud with the stake
holders (Villard, 2006).
The
unlawful work is strictly prohibited at Minister Myone group. The top
management, internal employees, workers are treated equally with a healthy work
environment here.The purpose of Minister�s doing business is to please Allah
Subhanawatayla, to earn a halal livelihood, support employees families, to
serve electronics products to do smooth the people life style by making
products easily available. The company assists the needy by zakat fund,
propagating Islamic ethics by supporting the building of Masjids, madrasahs,
orphanages. The firm Minister is polite, kind undertaking transaction to cool
down with the customers. At Minister Hi-Tech Park Ltd. there is jamat at office
premises every day for Salat. Minister Hi- Tech Park Electronics Ltd. has two
eco-friendly factories at Gazipur and Mymensingh. There is no misuse of company
assets by the employees. Minister thinks for the nation and the people of
Bangladesh. The company dreams for a green industrial revolution to reach
Bangladesh as developed country.
6. Findings
From
the focus group discussion the paper finds that Minister Hi-Tech Park
Electronics Ltd. executes Islamic ethics in its business. The company believes that
Islam is the entire course of life for the Muslim businessmen. The firm also
believes that �Morality of individual�
is important to acquire superior business concept. The paper also finds that
integrated business ethics that consists of business that consists of fairness,
transparency and very much effective for win-win situation. The focus group
also finds self-contained ideology in the basis of Holy Quran and Hadith. Free
enterprise is very salient for local business especially for a developing country
like Bangladesh. By maintaining Islamic ethics it is possible to build up
exploitation free society. Minister is committed to the society to buildup
exploitation free society. Islam supports there will be a racism free society
where there will be no discrimination. Equality is very prominent to create an
equal business environment for the employee. The scholars also discussed about
the present scenario of electronics business in Bangladesh. They found that
business will be the consent of mutual understanding and benefit.� In reference to Quran and Hadith the focus
group also finds that at Minister there is no transaction of haram items. The
company is not involved with any fraudulent, cheating and unlawful work to their
clients.
7. Conclusion
It
is indeed very true that Islam provides a complete way of life. It parcels all
features and safeguards human kind for unnecessary �evils� of society. A lot of
the issues and problems faced in society nowadays are a result from the lack of
Islamic ethics in our daily lives. People tend to be overridden by greed and
self-satisfaction, i.e. competition and profit maximization rather than looking
at cooperation and moderation, which the latter pair are what forms the basis
of Islamic worldview. When talking from an Islamic marketing perspective and
comparing �Competition and profit maximization� versus �Cooperation and
moderation�, the latter pair provides a �win-win� situation in that it
facilitates �satisfaction� to both the consumers (customers) and the sellers
(promoters), as opposed to the former pair which serves to only satisfy the
sellers. Thus, in order to avoid promoting �toxins� towards society, businesses
should implement Islamic ethics through all their marketing mix strategies to
gain not only better �rewards� in this world, but also for the hereafter.� A businessman should be truthful and honest
in all business transactions. Likewise, Minister Hi-Tech Park is a company
which is truthful, honest in all business transaction. The Focus Group has
found that the company is honored all its commitments. The conceptual framework
of Islamic ethics has been made to explore the knowledge of focus group
discussion. There were fifty peoples among them 25 were from board of Shariah
at Islami Bank Bangladesh Ltd and Exim Bank Ltd. The ten were from dealers,
creditors and the rest from internal employees. The information and
questionnaire were too sensitive. Societal, cultural and religious factors
discussed carefully. In culmination, Islamic ethics followed by Minister Hi-Tech
Park Electronics Ltd. is praiseworthy especially on electronics goods in
Bangladesh. To start local business and reach the goods to international market
is not an easy task. Even in the era of globalization there has to face a lot
of problems for maintaining Islamic business ethics.
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