IMPACT OF TECHNOLOGICAL CAPABILITIES, DESIGN INNOVATION, AND OPERATIONS ON THE PERFORMANCE OF SMALL AND MEDIUM TEXTILE ENTERPRISES IN GHANA
Keywords:
Technological Capabilities, Design Innovation, SMTE Operations, Enterprise Performance.
Abstract
Many developing countries, especially those in sub-Saharan Africa, struggle with design innovation as a result of a lack of infrastructure, skilled labour, and financial constraint, hindering their ability to compete in the global economy. The study investigates the effect of technological capabilities, design innovation, and operations on the performance of Small and Medium Textile Enterprises (SMTEs) in Ghana filling the knowledge gap and contributing to economic development in the region. A quantitative approach was employed, and data were obtained from 80 SMTEs using a self-administered questionnaire. The results show that there is a significant correlation between technological capabilities and the performance of SMTEs, indicating that current technologies are making textile companies more productive and efficient, resulting in improved performance. The study also found that technological capabilities positively influence design innovation practices, which, in turn, positively relate to the performance of the enterprise. Moreover, there is a positive relationship between the technological capabilities and operations of the enterprises. The findings of the study are consistent with previous research and suggest that enterprises that invest in the appropriate technology can improve their design innovation, operations, and overall performance. The study recommends that SMTEs in Ghana must invest in technological capabilities that are suitable for their business needs to improve their operations, design innovation, and overall performance. Additionally, policymakers should provide adequate support to SMTEs to enhance their technological capabilities, design innovation, and operations through funding, training, and infrastructure development.
JEL Classification Codes: O32, E22, D02, L25, L67.
References
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Al-Ansari, Y., Altalib, M., & Sardoh, M. (2013). Technology orientation, innovation and business performance: A study of Dubai SMEs. The International Technology Management Review, 3(1), 1-11. https://doi.org/10.2991/itmr.2013.3.1.1
Ali, H., Hao, Y., & Aijuan, C. (2020). Innovation capabilities and small and medium enterprises' performance: An exploratory study. The Journal of Asian Finance, Economics, and Business, 7(10), 959-968. https://doi.org/10.13106/jafeb.2020.vol7.no10.959
Anderson, J.C., & Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of Management, 27(6), 625-641. https://doi.org/10.1177/014920630102700601
Bartlett, M. S. (1954). A note on the multiplying factors for various χ2 approximations. Journal of the Royal Statistical Society. Series B (Methodological), 16(2), 296-298. https://doi.org/10.1111/j.2517-6161.1954.tb00172.x
Bayraktar, E., Demirbag, M., Koh, S. L., Tatoglu, E., & Zaim, H. (2009). A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey. International Journal of Production Economics, 122(1), 133-149. https://doi.org/10.1016/j.ijpe.2009.05.011
Bertram, M. (2016). Theoretical foundation: The resource-based view (RBV) of the firm. In The Strategic Role of Software Customization (pp. 67-102). https://doi.org/10.1007/978-3-658-14858-4_3
Bleady, A., Ali, A. H., & Ibrahim, S. B. (2018). Dynamic capabilities theory: pinning down a shifting concept. Academy of Accounting and Financial Studies Journal, 22(2), 1-16. https://doi.org/10.2139/ssrn.3186071
Burgelman, R. A. (1996). A process model of strategic business exit: Implications for an evolutionary perspective on strategy. Strategic management journal, 17(S1), 193-214. https://doi.org/10.1002/smj.4250171012
Camison, C., & Villar-Lopez, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of business research, 67(1), 2891-2902. http://dx.doi.org/10.1016/j.jbusres.2012.06.004
Carlgren, L. (2013). Design thinking as an Enabler of Innovation: Exploring the concept and its relation to building innovation capabilities, Dissertation Abstracts International. Retrieved from https://dl.acm.org/doi/book/10.5555/AAI27756977
Carpio-Gallegos, D., & Miralles, F. (2019). Qualitative analysis of the determinants of innovation in an emerging economy challenge. Journal of Management Sciences and Economics, 9(17), 161-175.
Chae, H. C., Koh, C. E., & Prybutok, V. R. (2014). Information technology capability and firm performance: contradictory findings and their possible causes. MIS Quarterly, 38(1), 305-326. https://doi.org/10.25300/MISQ/2014/38.1.14
Chen, J., Yin, X., & Mei, L. (2018). Holistic Innovation: An Emerging Innovation Paradigm. International Journal of Innovation Studies, 2(1), 1–13. https://doi.org/10.1016/j.ijis.2018.02.001
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Diaconu, M. (2011). Technological innovation: Concept, process, typology and implications in the economy. Theoretical and Applied Economics, 10(563), 127-144.
Ferraris, A., Monge, F., & Mueller, J. (2018). Ambidextrous IT capabilities and business process performance: an empirical analysis. Business Process Management Journal, 24(5), 1077-1090. https://doi.org/10.1108/BPMJ-07-2017-0201
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.2307/3151312
Hair Jr, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106-121. https://doi.org/10.1108/EBR-10-2013-0128
Hastuti, T. D., Sanjaya, R., & Koeswoyo, F. (2021). The Investment Opportunity, Information Technology and Financial Performance of SMEs. In 2021 International Conference on Computer and Information Sciences (ICCOINS) (pp. 247-251). IEEE. https://doi.org/10.1109/ICCOINS51742.2021.9498946
Hofacker, C., Golgeci, I., Pillai, K. G., & Gligor, D. M. (2020). Digital marketing and business-to-business relationships: a close look at the interface and a roadmap for the future. European Journal of Marketing, 54(6), 1161-1179. https://doi.org/10.1108/EJM-04-2020-0247
Hortinha, P., Lages, C., & Lages, L. F. (2011). The trade-off between customer and technology orientations: impact on innovation capabilities and export performance. Journal of International Marketing, 19(3), 36-58. https://doi.org/10.1509/jimk.19.3.36
Huda, M., Luthfi, M. J. F., Jasmi, K. A., Basiron, B., Mustari, M. I., Safar, A., & Mohamed, A. K. (2019). Adaptive online learning technology: Trends in big data era. In Diverse learning opportunities through technology-based curriculum design (pp. 163-195). IGI Global.
Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36. https://doi.org/10.1007/BF02291575
Kotlar, J., De Massis, A., Wright, M., & Frattini, F. (2018). Organizational goals: Antecedents, formation processes and implications for firm behavior and performance. International Journal of Management Reviews, 20, S3-S18. https://doi.org/10.1111/ijmr.12170
Krabbe, P. F., Stolk, E. A., Devlin, N. J., Xie, F., Quik, E. H., & Pickard, A. S. (2017). Head-to-head comparison of health-state values derived by a probabilistic choice model and scores on a visual analogue scale. The European Journal of Health Economics, 18(8), 967-977. Retrieved from http://www.jstor.org/stable/45156911
Kumar, S. A., & Suresh, N. (2009). Operations management. New Age International. SBN 8122425879, 9788122425871
Laforet, S. (2013). Organizational innovation outcomes in SMEs: Effects of age, size, and sector. Journal of World Business, 48(4), 490-502. https://doi.org/10.1016/j.jwb.2012. 09.005
Lahovnik, M., & Breznik, L. (2013). Innovation management and technological capabilities as a source of competitive advantage. In T. Kostova & K. Ilieva (Eds.), Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013, 771-779. Sofia, Bulgaria: Academic Conferences Limited.
Lee, J. H., Ostwald, M. J., & Gu, N. (2020). Design Thinking: Creativity, Collaboration and Culture. Springer International Publishing AG. https://doi.org/10.1007/978-3-030-56558-9
Lestari, D. (2019). Measuring e-commerce adoption behaviour among gen-Z in Jakarta, Indonesia. Economic Analysis and Policy, 64, 103-115. https://doi.org/10.1016/j.eap.2019.08.004
Montresor, S., & Vezzani, A. (2017). Design, innovation and performance in European firms (No. 01/2017). JRC Working Papers on Corporate RandD and Innovation.
Moultrie, J., & Livesey, F. (2014). Measuring design investment in firms: Conceptual foundations and exploratory UK survey. Research Policy, 43(3), 570-587. https://doi.org/10.1016/j.respol.2013.10.005
Oluwaseun, O. M., Opeyemi, A. Y., & Oluwaseun, A. A. (2016). Harnessing technological and non-technological innovations for smes profitability in the Nigerian manufacturing sector. American Journal of Business, 4(4), 75-88. http://www.openscienceonline.com/journal/archive2?journalId=709&paperId=3440
Pallant, J. (2020). SPSS Survival manual: A step by step guide to data analysis using IBM SPSS (7th ed.). Routledge. https://doi.org/10.4324/9781003117452
Perry, J.L., Nicholls, A.R., Clough, P.J., & Crust, L. (2015). Assessing model fit: Caveats and recommendations for confirmatory factor analysis and exploratory structural equation modeling. Measurement in Physical Education and Exercise Science, 19(1), 12-21. https://doi.org/10.1080/1091367X.2014.952370
Preacher, K.J. & Hayes, A.F. (2008). Assessing mediation in communication research (pp. 13-54). In D. Leichtweis & J. F. Nussbaum (Eds.), The Sage sourcebook of advanced data analysis methods for communication research. London: Sage. https://doi.org/10.4135/9781452272054.n2
Rajapathirana, R.J. & Hui, Y. (2018). Relationship between innovation capability, innovation type, and firm performance. Journal of Innovation and Knowledge, 3(1), 44-55. https://doi.org/10.1016/j.jik.2017.06.002
Raymond, L. (2005). Operations management and advanced manufacturing technologies in SMEs: A contingency approach. Journal of Manufacturing Technology Management, 16(7/8), 936-955. https://doi.org/10.1108/17410380510627898
Salisu, Y. & Bakar, L.J.A. (2020). Technological capability, relational capability and firms’ performance the role of learning capability. REGE Revista de Gestão, 27(1), 79-99. https://doi.org/10.1108/REGE-03-2019-0040
Schumpeter, J.A. (1934). The theory of economic development. An inquiry into profits, capital, credit, interest, and the business cycle. Cambridge: Harvard University Press.
Singh, D. (2019). Implementation of technology innovation in MSMEs in India: Case study in select firms from Northern region. Journal of Science and Technology Policy Management, 10(3), 769-792. https://doi.org/10.1108/JSTPM-06-2018-0065
Swedberg, R. (2020). Exploratory research. In A. Molotch & M. K. Gold (Eds.), the production of knowledge: Enhancing progress in social science (pp. 17-41). University of California Press. https://doi.org/10.1017/9781108762519.002
Tabachnick, B.G., Fidell, L.S., & Ullman, J.B. (2007). Using multivariate statistics (5th ed.). Boston, MA: Pearson.
Tan, K.C., Kannan, V.R., & Narasimhan, R. (2007). The impact of operations capability on firm performance. International Journal of Production Research, 45(21), 5135-5156. https://doi.org/10.1080/00207540600871269
Teece, D.J. (2018). Dynamic capabilities as (workable) management systems theory. Journal of Management and Organization, 24(3), 359-368. https://doi.org/10.1017/jmo.2017.75
Ulhøi, J. P., & Gattiker, U. E. (1998). The Nature of Technological Paradigms: A Conceptual Framework. I R. C. Dorf (red.), The Technological Management Handbook (s. 7-87 - 7-92). CRC Press
Valmohammadi, C. (2017). Customer relationship management: Innovation and performance. International Journal of Innovation Science, 9(4), 374-395. https://doi.org/10.1108/IJIS-02-2017-0011
Wang, J. H. (2007). From technological catch-up to innovation-based economic growth: South Korea and Taiwan compared. The Journal of Development Studies, 43(6), 1084-1104. https://doi.org/10.1080/002203807014466609
Weill, P. & Woerner, S.L. (2015). Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, 56, 27-34. Retrieved from https://sloanreview.mit.edu/article/thriving-in-an-increasingly-digital-ecosystem/
WIPO. (2020). World Intellectual Property Report 2020: Innovation, the Patent System and Economic Development. Geneva: World Intellectual Property Organization.
Wu, J.J., & Atkinson, R.D. (2017). How Technology-Based Start-Ups Support U.S. Economic Growth. Economics of Innovation eJournal. https://dx.doi.org/10.2139/ssrn.3079624
Yam, R. C. M., Lo, W., Tang, E. P. Y., & Lau, A. K. W. (2010). Technological innovation capabilities and Firm Performance. World Academy of Science, Engineering and Technology, 66, 1023-1031. Retrieved from https://khu.elsevierpure.com/en/publications/technological-innovation-capabilities-and-firm-performance
Aghajari, N., & Senin, A.A. (2014). Strategic orientation, innovative operation strategies, and competitiveness of small firms in face of uncertainty: evidence from the Malaysian manufacturing firms. International Journal of Business Competition and Growth, 3(3), 254-271. https://doi.org/1108/APJBA-07-2013-0075
Al-Ansari, Y., Altalib, M., & Sardoh, M. (2013). Technology orientation, innovation and business performance: A study of Dubai SMEs. The International Technology Management Review, 3(1), 1-11. https://doi.org/10.2991/itmr.2013.3.1.1
Ali, H., Hao, Y., & Aijuan, C. (2020). Innovation capabilities and small and medium enterprises' performance: An exploratory study. The Journal of Asian Finance, Economics, and Business, 7(10), 959-968. https://doi.org/10.13106/jafeb.2020.vol7.no10.959
Anderson, J.C., & Gerbing, D.W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120. https://doi.org/10.1177/014920639101700108
Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of Management, 27(6), 625-641. https://doi.org/10.1177/014920630102700601
Bartlett, M. S. (1954). A note on the multiplying factors for various χ2 approximations. Journal of the Royal Statistical Society. Series B (Methodological), 16(2), 296-298. https://doi.org/10.1111/j.2517-6161.1954.tb00172.x
Bayraktar, E., Demirbag, M., Koh, S. L., Tatoglu, E., & Zaim, H. (2009). A causal analysis of the impact of information systems and supply chain management practices on operational performance: Evidence from manufacturing SMEs in Turkey. International Journal of Production Economics, 122(1), 133-149. https://doi.org/10.1016/j.ijpe.2009.05.011
Bertram, M. (2016). Theoretical foundation: The resource-based view (RBV) of the firm. In The Strategic Role of Software Customization (pp. 67-102). https://doi.org/10.1007/978-3-658-14858-4_3
Bleady, A., Ali, A. H., & Ibrahim, S. B. (2018). Dynamic capabilities theory: pinning down a shifting concept. Academy of Accounting and Financial Studies Journal, 22(2), 1-16. https://doi.org/10.2139/ssrn.3186071
Burgelman, R. A. (1996). A process model of strategic business exit: Implications for an evolutionary perspective on strategy. Strategic management journal, 17(S1), 193-214. https://doi.org/10.1002/smj.4250171012
Camison, C., & Villar-Lopez, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of business research, 67(1), 2891-2902. http://dx.doi.org/10.1016/j.jbusres.2012.06.004
Carlgren, L. (2013). Design thinking as an Enabler of Innovation: Exploring the concept and its relation to building innovation capabilities, Dissertation Abstracts International. Retrieved from https://dl.acm.org/doi/book/10.5555/AAI27756977
Carpio-Gallegos, D., & Miralles, F. (2019). Qualitative analysis of the determinants of innovation in an emerging economy challenge. Journal of Management Sciences and Economics, 9(17), 161-175.
Chae, H. C., Koh, C. E., & Prybutok, V. R. (2014). Information technology capability and firm performance: contradictory findings and their possible causes. MIS Quarterly, 38(1), 305-326. https://doi.org/10.25300/MISQ/2014/38.1.14
Chen, J., Yin, X., & Mei, L. (2018). Holistic Innovation: An Emerging Innovation Paradigm. International Journal of Innovation Studies, 2(1), 1–13. https://doi.org/10.1016/j.ijis.2018.02.001
Davis, F. D. (1989). Perceived usefulness perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319‐339. https://doi.org/10.2307/249008
Design Council. (2015). The Design Economy: The value of design to the UK. Design Council.
Diaconu, M. (2011). Technological innovation: Concept, process, typology and implications in the economy. Theoretical and Applied Economics, 10(563), 127-144.
Ferraris, A., Monge, F., & Mueller, J. (2018). Ambidextrous IT capabilities and business process performance: an empirical analysis. Business Process Management Journal, 24(5), 1077-1090. https://doi.org/10.1108/BPMJ-07-2017-0201
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50. https://doi.org/10.2307/3151312
Hair Jr, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106-121. https://doi.org/10.1108/EBR-10-2013-0128
Hastuti, T. D., Sanjaya, R., & Koeswoyo, F. (2021). The Investment Opportunity, Information Technology and Financial Performance of SMEs. In 2021 International Conference on Computer and Information Sciences (ICCOINS) (pp. 247-251). IEEE. https://doi.org/10.1109/ICCOINS51742.2021.9498946
Hofacker, C., Golgeci, I., Pillai, K. G., & Gligor, D. M. (2020). Digital marketing and business-to-business relationships: a close look at the interface and a roadmap for the future. European Journal of Marketing, 54(6), 1161-1179. https://doi.org/10.1108/EJM-04-2020-0247
Hortinha, P., Lages, C., & Lages, L. F. (2011). The trade-off between customer and technology orientations: impact on innovation capabilities and export performance. Journal of International Marketing, 19(3), 36-58. https://doi.org/10.1509/jimk.19.3.36
Huda, M., Luthfi, M. J. F., Jasmi, K. A., Basiron, B., Mustari, M. I., Safar, A., & Mohamed, A. K. (2019). Adaptive online learning technology: Trends in big data era. In Diverse learning opportunities through technology-based curriculum design (pp. 163-195). IGI Global.
Kaiser, H. F. (1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36. https://doi.org/10.1007/BF02291575
Kotlar, J., De Massis, A., Wright, M., & Frattini, F. (2018). Organizational goals: Antecedents, formation processes and implications for firm behavior and performance. International Journal of Management Reviews, 20, S3-S18. https://doi.org/10.1111/ijmr.12170
Krabbe, P. F., Stolk, E. A., Devlin, N. J., Xie, F., Quik, E. H., & Pickard, A. S. (2017). Head-to-head comparison of health-state values derived by a probabilistic choice model and scores on a visual analogue scale. The European Journal of Health Economics, 18(8), 967-977. Retrieved from http://www.jstor.org/stable/45156911
Kumar, S. A., & Suresh, N. (2009). Operations management. New Age International. SBN 8122425879, 9788122425871
Laforet, S. (2013). Organizational innovation outcomes in SMEs: Effects of age, size, and sector. Journal of World Business, 48(4), 490-502. https://doi.org/10.1016/j.jwb.2012. 09.005
Lahovnik, M., & Breznik, L. (2013). Innovation management and technological capabilities as a source of competitive advantage. In T. Kostova & K. Ilieva (Eds.), Active Citizenship by Knowledge Management & Innovation: Proceedings of the Management, Knowledge and Learning International Conference 2013, 771-779. Sofia, Bulgaria: Academic Conferences Limited.
Lee, J. H., Ostwald, M. J., & Gu, N. (2020). Design Thinking: Creativity, Collaboration and Culture. Springer International Publishing AG. https://doi.org/10.1007/978-3-030-56558-9
Lestari, D. (2019). Measuring e-commerce adoption behaviour among gen-Z in Jakarta, Indonesia. Economic Analysis and Policy, 64, 103-115. https://doi.org/10.1016/j.eap.2019.08.004
Montresor, S., & Vezzani, A. (2017). Design, innovation and performance in European firms (No. 01/2017). JRC Working Papers on Corporate RandD and Innovation.
Moultrie, J., & Livesey, F. (2014). Measuring design investment in firms: Conceptual foundations and exploratory UK survey. Research Policy, 43(3), 570-587. https://doi.org/10.1016/j.respol.2013.10.005
Oluwaseun, O. M., Opeyemi, A. Y., & Oluwaseun, A. A. (2016). Harnessing technological and non-technological innovations for smes profitability in the Nigerian manufacturing sector. American Journal of Business, 4(4), 75-88. http://www.openscienceonline.com/journal/archive2?journalId=709&paperId=3440
Pallant, J. (2020). SPSS Survival manual: A step by step guide to data analysis using IBM SPSS (7th ed.). Routledge. https://doi.org/10.4324/9781003117452
Perry, J.L., Nicholls, A.R., Clough, P.J., & Crust, L. (2015). Assessing model fit: Caveats and recommendations for confirmatory factor analysis and exploratory structural equation modeling. Measurement in Physical Education and Exercise Science, 19(1), 12-21. https://doi.org/10.1080/1091367X.2014.952370
Preacher, K.J. & Hayes, A.F. (2008). Assessing mediation in communication research (pp. 13-54). In D. Leichtweis & J. F. Nussbaum (Eds.), The Sage sourcebook of advanced data analysis methods for communication research. London: Sage. https://doi.org/10.4135/9781452272054.n2
Rajapathirana, R.J. & Hui, Y. (2018). Relationship between innovation capability, innovation type, and firm performance. Journal of Innovation and Knowledge, 3(1), 44-55. https://doi.org/10.1016/j.jik.2017.06.002
Raymond, L. (2005). Operations management and advanced manufacturing technologies in SMEs: A contingency approach. Journal of Manufacturing Technology Management, 16(7/8), 936-955. https://doi.org/10.1108/17410380510627898
Salisu, Y. & Bakar, L.J.A. (2020). Technological capability, relational capability and firms’ performance the role of learning capability. REGE Revista de Gestão, 27(1), 79-99. https://doi.org/10.1108/REGE-03-2019-0040
Schumpeter, J.A. (1934). The theory of economic development. An inquiry into profits, capital, credit, interest, and the business cycle. Cambridge: Harvard University Press.
Singh, D. (2019). Implementation of technology innovation in MSMEs in India: Case study in select firms from Northern region. Journal of Science and Technology Policy Management, 10(3), 769-792. https://doi.org/10.1108/JSTPM-06-2018-0065
Swedberg, R. (2020). Exploratory research. In A. Molotch & M. K. Gold (Eds.), the production of knowledge: Enhancing progress in social science (pp. 17-41). University of California Press. https://doi.org/10.1017/9781108762519.002
Tabachnick, B.G., Fidell, L.S., & Ullman, J.B. (2007). Using multivariate statistics (5th ed.). Boston, MA: Pearson.
Tan, K.C., Kannan, V.R., & Narasimhan, R. (2007). The impact of operations capability on firm performance. International Journal of Production Research, 45(21), 5135-5156. https://doi.org/10.1080/00207540600871269
Teece, D.J. (2018). Dynamic capabilities as (workable) management systems theory. Journal of Management and Organization, 24(3), 359-368. https://doi.org/10.1017/jmo.2017.75
Ulhøi, J. P., & Gattiker, U. E. (1998). The Nature of Technological Paradigms: A Conceptual Framework. I R. C. Dorf (red.), The Technological Management Handbook (s. 7-87 - 7-92). CRC Press
Valmohammadi, C. (2017). Customer relationship management: Innovation and performance. International Journal of Innovation Science, 9(4), 374-395. https://doi.org/10.1108/IJIS-02-2017-0011
Wang, J. H. (2007). From technological catch-up to innovation-based economic growth: South Korea and Taiwan compared. The Journal of Development Studies, 43(6), 1084-1104. https://doi.org/10.1080/002203807014466609
Weill, P. & Woerner, S.L. (2015). Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, 56, 27-34. Retrieved from https://sloanreview.mit.edu/article/thriving-in-an-increasingly-digital-ecosystem/
WIPO. (2020). World Intellectual Property Report 2020: Innovation, the Patent System and Economic Development. Geneva: World Intellectual Property Organization.
Wu, J.J., & Atkinson, R.D. (2017). How Technology-Based Start-Ups Support U.S. Economic Growth. Economics of Innovation eJournal. https://dx.doi.org/10.2139/ssrn.3079624
Yam, R. C. M., Lo, W., Tang, E. P. Y., & Lau, A. K. W. (2010). Technological innovation capabilities and Firm Performance. World Academy of Science, Engineering and Technology, 66, 1023-1031. Retrieved from https://khu.elsevierpure.com/en/publications/technological-innovation-capabilities-and-firm-performance
Published
2023-06-25
How to Cite
Abraham, I., Mensah, C. K. O.-, Howard, E. K., & Asinyo, B. K. (2023). IMPACT OF TECHNOLOGICAL CAPABILITIES, DESIGN INNOVATION, AND OPERATIONS ON THE PERFORMANCE OF SMALL AND MEDIUM TEXTILE ENTERPRISES IN GHANA. International Journal of Small and Medium Enterprises, 6(1), 41-55. https://doi.org/10.46281/ijsmes.v6i1.2048
Section
Research Paper/Theoretical Paper/Review Paper/Short Communication Paper
Copyright (c) 2023 Isaac Abraham, Christiana Konamah Okai- Mensah, Ebenezer Kofi Howard, Benjamin Kwablah Asinyo
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