Impact of Technology Adoption and Its Utilization on SMEs in Ghana
Keywords:
Adoption, Internet, Market Performance, SMEs, Technology, Utilization.
Abstract
The study used a quantitative approach to identify technology adoption and its utilization effect on market performance of small and medium enterprises in Ghana, La-Nkwantanang municipality. The study combined the construct Of Technology Acceptance Model and Innovation Diffusion Theory to identify some factors which influence small and medium enterprises to adopt and use internet technology. Furthermore, the study examined some factors which also hinder the adoption and utilization of internet technology among small and medium enterprises. Finally, the study determined the relationship between in internet technology usage among small and medium enterprise and market performance. A sample size taken by the researchers was 100 from the small and medium enterprises in Madina La-Nkwatanang municipality. The researchers used structured questionnaires to gather primary data which was analyzed using smart PLS and SPSS and the following results were obtained perceived ease of use, perceived usefulness of internet technology, compatibility and cost effectiveness are some of the factors that influence the adoption and utilization of internet technology, however, there is a positive relationship between internet technology usage and market performance.
References
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Rads, S., & BorZic, L. (2009). The Antecedents of Innovativeness in an Emerging Transition Economy. Technovation, 438-450.
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Saleem, Z., & Rashid, K. (2011). Customer satisfaction in mobile banking industry of Pakistan. Karachi: Lambert Academic Publishing.
Samujh, R. H. (2011). Micro-businesses need support: survival precedes sustainability. Corporate Governance, 15–28.
Selase, A. E., & Worlanyo, A. S. (2018). Challenges and Sustainable Development of Small and Medium-sized Enterprises: Evidence
from a Local Processing Company in Ghana (Nkulenu). Advances in Social Sciences Research Journal, 5(5) 298-306.
Shambare, R. (2011). Cell phone banking adoption in South Africa. Business and Economic Research (BER), 1(1).
Tarafdar, M., & Vaidya, S. D. (2005). Adoption and implementation of IT in developing nations: Experiences from two public sector enterprises in India. Journal of Cases on Information Technology, 111-135.
Thong, J. Y., & Yap, C. S. (1995). Organizational characteristics and information technology adoption in small businesses. CEO characteristics, 429-442.
Tobbin, P. (2011). Adoption of mobile money transfer technology: Structural Equation Modelling Approach. European Journal of Business and Management, 59-77.
Akande, O. O. (2013). Does Entrepreneurship Programs Influence business performance? An Empirical Investigation of the Nigeria SMEs. International journal of Research in Commerce and Management, Volume No.4.
Akanji O, O. (2006). Microfinance as strategy for poverty reduction. CBN Economic and Financial Review.
Akintoye, I. R., & Oladejo, M. O. (2008). Theory of Micro Enterprises. The Nigeria experiences. International Journal of Social Sciences, University of Uyo, Akwa Ibom state Nigeria, vol 3.
Alberto, B. M., & Fernando, L. L. (2007). A firm-level analysis of determinants of ICT adoption in Spain. Technovation.
Ayo, C. K., Ukpere, W. I., Oni, A., Omote, U., & Akinsiku, D. (2012). A prototype mobile money implementation in Nigeria. African Journal of Business Management, 6(6), 2195-2201.
Brown, I., Cajee, Z., Davies, D., & Stroebel, S. (2013). Cell phone banking: Predictors of adoption in South Africa - an exploratory study. International Journal of Information Management, 23(5), 381-394.
Carayannis, E. G., Popescu, D., Sipp, C., & Stewart, M. (2006). Technological learning for entrepreneurial development (TL4ED) in the knowledge economy. Technovation.
Cardona, M., Montes, I. C., Cano, C. A., & Gao, B. (2011). Comparative analyses of policies, legal basis and reality of SME financing in China and Colombia. Retrieved June20,2011, from http://bdigital.eafit.edu.co/bdigital/HEMEROTECA/HRU100/Cuaderno66.pdf
Chale, P. R., & Mbamba, U. (2014). The Role Of Mobile Money Services On Growth Of Small And Medium Enterprises In Tanzania: Evidence from Kinondoni district in Dar es Salaam region. Business Management Review, pp 81-96.
Chong, A. Y., Chan, F. T., & Ooi, K. B. (2012). Predicting Consumer Decisions to Adopt Mobile Commerce: Cross Country Empirical Examination Between China and Malaysia. Decision Support Systems, 34–43.
Cook, P., & Nixson, F. (2000). Finance and Small and Medium-Sized Enterprise Development. IDPM, University of Manchester, Finance and Development Research Programme Working Paper Series.
Davis, C. H., & Vladica, F. (2006). Use of Internet Technologies and E-business Solutions: A Structural Model of Sources of Business Value among Canadian Micro-enterprises. 39th Annual HICSS Conference.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, pp. 319-339.
Dierckx, M. A., & Stroeken, J. H. (1999). Information technology and innovation in small and medium-sized enterprises. Technological Forecasting and Social Change, 149-166.
Gibson, T., & H. J. Van der Vaart, H. J. (2008). Defining SMEs: A Less Imperfect Way of Defining Small and Medium Enterprises in Developing Countries. Brookings Global Econimy and Development.
Hashim, J. (2007). Information Communication Technology (ICT) Adoption Among SME Owners in Malaysia. International Journal of Business and Information, 221–240.
Higgins, D., Kendall, J., & Lyon, B. (2012). Mobile money usage patterns of Kenyan small and medium enterprises. Innovations, 67-81.
Jones, P. (2011). ICT Impact Within the SME Sector. Journal of Systems and Information Technology.
Jorgenson, D. W., Ho, M. S., & Stiroh, K. J. (2005). Information Technology and the American Growth Resurgence American Growth Resurgence. Cambridge: The MIT Press.
Kayanula, D., & Quartey. (2000). Paper on the Policy Environment for Prompting Small and Medium-Sized Enterprise in Ghana and Malawi. University of Manchester: Crawford House.
Kuan, K. K., & Chau, P. Y. (2001). A perception-based model for EDI adoption in small businesses using a technology–organization–Environment Framework. Information & Management, 507–521.
M., R. E. (1995). Diffusion of innovation (4th ed.). New York: The Free Press.
Matt, M. (2016). Why Technology Must Keep Pace with Small Business Growth. Vernon Hills: Biz Tech.
Morgan, A., Colebourne, D., & Thomas, B. (2006). The development of ICT advisors for SME businesses: An innovative approach Technovation. Technovation, 980-987.
Mutua, J. M., & Wasike, W. S. (2009). Ict Adoption And Performance Of Small Medium-Sized Enterprises In Kenya. Special Research Project on ICT and Economic Development in Africa. Submitted to the Director of Research African Economic Research Consortium (AERC).
Neumark, D., Brandon, W., & Junfu, Z. (n.d.). Do Small Businesses Create More Jobs?New Evidence For The United States. National Establishment Time Series, 2011.
Oladejo, M. O., & Adereti, A. S. (2010). The impact of Information Technology on the Performance of Micro finance Institutions in Nigeria. Journal of Economic Development and Managerial Studies.
Pires, G. D., & Aisbett, J. (2001). A dual Marketing and Informational Perspective to E- Commerce Adoption. The Newcastle University Research Publications.
Premkumar, G. (2003). A Meta-Analysis of Research on Information Technology Implementation in Small Business. J. Org. Comp. Elect. Com, 91–121.
Rads, S., & BorZic, L. (2009). The Antecedents of Innovativeness in an Emerging Transition Economy. Technovation, 438-450.
Riemenschneider, C. K., Harrison, D. A., & Mykytyn, P. P. (2003). Understanding It Adoption Decisions in Small Business: Integrating Current Theories. Information & Management, 269-285.
Saleem, Z., & Rashid, K. (2011). Customer satisfaction in mobile banking industry of Pakistan. Karachi: Lambert Academic Publishing.
Samujh, R. H. (2011). Micro-businesses need support: survival precedes sustainability. Corporate Governance, 15–28.
Selase, A. E., & Worlanyo, A. S. (2018). Challenges and Sustainable Development of Small and Medium-sized Enterprises: Evidence
from a Local Processing Company in Ghana (Nkulenu). Advances in Social Sciences Research Journal, 5(5) 298-306.
Shambare, R. (2011). Cell phone banking adoption in South Africa. Business and Economic Research (BER), 1(1).
Tarafdar, M., & Vaidya, S. D. (2005). Adoption and implementation of IT in developing nations: Experiences from two public sector enterprises in India. Journal of Cases on Information Technology, 111-135.
Thong, J. Y., & Yap, C. S. (1995). Organizational characteristics and information technology adoption in small businesses. CEO characteristics, 429-442.
Tobbin, P. (2011). Adoption of mobile money transfer technology: Structural Equation Modelling Approach. European Journal of Business and Management, 59-77.
Published
2019-08-27
How to Cite
Selase, A. M., Selase, A. E., Ayishetu, A.-R., Comfort, A. D., Stanley, A., & Ebenezer, G.-A. (2019). Impact of Technology Adoption and Its Utilization on SMEs in Ghana. International Journal of Small and Medium Enterprises, 2(2), 1-13. https://doi.org/10.46281/ijsmes.v2i2.382
Section
Research Paper/Theoretical Paper/Review Paper/Short Communication Paper
Copyright (c) 2019 Afenya Millicent Selase,Aphu Elvis Selase,Abdul-Rahaman Ayishetu,Asime Dede Comfort, Amezado Stanley, Gyan-Acquah Ebenezer
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