TRANSFORMING BUSINESS STRATEGIES IN THE AGE OF DIGITAL INNOVATION

Main Article Content

Muhammad Ismail
Ambreen Zaineb
Hafsa Badar
Muhammad Yasir Tahir
Nurjahan Akter Monira

Abstract

Amidst exploring digital transformation in business organizations, they have changed their business operational strategy due to digital change in the provincial capital of Punjab, Lahore, Pakistan. Businesses with digital innovations stay competitive, yet many obstacles exist to using digital tools. There were seven variables in this research. Using the cross-sectional methodology, data was collected from n=420 out of 500 (84%) through online surveys and physical interviews from October 2024 to February 2025. Insights were gathered using a standardized survey instrument of 30 items on a 5-point Likert scale. Using SPSS 28.0, descriptive and inferential statistical analyses were carried out. Cronbach's alpha (α) 0.7 it was found that all constructs satisfied the criterion. Correlational (r) and Regression analysis (r²) were used to evaluate the connections between the independent variables. The findings show that employee digital literacy (β = 0.24, p < 0.01) and the creation of digital infrastructure (β = 0.28, p < 0.01) greatly enhance the performance of business organizations. Additionally, increases in leadership and change management (β = 0.20, p < 0.05) and operational efficiency (β = 0.22, p < 0.05) have a favourable effect. Furthermore, compared to service business organizations (M = 4.08, SD = 0.91), manufacturing company organizations attain greater levels of digital adoption (M = 4.35, SD = 0.82). The study's conclusions highlight the necessity of a strategic approach to digital adoption and imply that digital transformation activities are essential to business organizations' growth and competitiveness.


JEL Classification Codes: M5, M21.

Downloads

Download data is not yet available.

Article Details

Section

Research Paper/Theoretical Paper/Review Paper/Short Communication Paper

How to Cite

Ismail , M., Zaineb , A. ., Badar , H. ., Tahir , M. Y. ., & Monira , N. A. . (2024). TRANSFORMING BUSINESS STRATEGIES IN THE AGE OF DIGITAL INNOVATION. International Journal of Small and Medium Enterprises, 7(1), 25-34. https://doi.org/10.46281/ijsmes.v7i1.2302

References

Adama, H. E., & Okeke, C. D. (2024). Digital transformation as a catalyst for business model innovation: A critical review of impact and implementation strategies. Magna Scientia Advanced Research and Reviews, 10(02), 256-264.

Ahmad, H., Iqbal, A., Farooq, A., & Gillani, S. M. A. H. (2025). Business in Digital World: The Impact of Digital Transformation on Businesses in Pakistan Algorithmic Training, Future Markets, and Big Data for Finance Digitalization (pp. 1-32): IGI Global Scientific Publishing.

Aiden, D., & Michael, L. (2024). Artificial Intelligence in Business: Enhancing Operational Efficiency and Navigating Ethical Challenges: September.

Ajiga, D., Okeleke, P. A., Folorunsho, S. O., & Ezeigweneme, C. (2024). The role of software automation in improving industrial operations and efficiency. International Journal of Engineering Research Updates, 7(1), 22-35.

Alkaraan, F., Elmarzouky, M., de Sousa Jabbour, A. B. L., Jabbour, C. J. C., & Gulko, N. (2025). Maximising sustainable performance: Integrating servitisation Innovation into green sustainable supply chain management under the influence of governance and Industry 4.0. Journal of Business Research, 186, 115029.

Ambuli, T., Vikram, G., Devendran, A., Logesh, S., Aancy, H. M., & Sudhakar, M. (2025). Strategic Integration of Smart Digital Business Continuity and Configuration Management Essential Information Systems Service Management (pp. 133-162): IGI Global.

Amoo, S., Abiodun, S., & Oladele, S. (2025). The Role of Leadership in Successful Lean Six Sigma Implementation in Engineering Projects.

Ansar, J., & Jima, A. (2025). Intelligent Cloud Platforms: Redefining Technology Accessibility for Small Businesses.

Baiyere, A., Salmela, H., Nieminen, H., & Kankainen, T. (2025). Assessing digital capabilities for digital transformation—The MIND framework. Information Systems Journal, 35(1), 6-38.

Ben Ghrbeia, S., & Alzubi, A. (2024). Building Micro-Foundations for Digital Transformation: A Moderated Mediation Model of the Interplay between Digital Literacy and Digital Transformation. Sustainability, 16(9), 3749.

Botti, A., & Baldi, G. (2025). Business model innovation and Industry 5.0: A possible integration in GLAM institutions. European Journal of Innovation Management, 28(1), 27-49.

Branca, E., Intenza, M., & Doni, F. (2025). Startup entrepreneurs’ personality traits and resilience: unveiling the interplay of prior experience. International Entrepreneurship and Management Journal, 21(1), 2. https://doi.org/10.1007/s11365-024-01023-y

Chopra, A., & Soni, P. S. (2025). Navigating the Digital Workforce Shifts: Social Implications of AI on Employment and CSR Strategies for Reskilling Corporate Social Responsibility Approaches to Ethical AI in Business (pp. 27-58): IGI Global Scientific Publishing.

Díaz-Arancibia, J., Hochstetter-Diez, J., Bustamante-Mora, A., Sepúlveda-Cuevas, S., Albayay, I., & Arango-López, J. (2024). Navigating digital transformation and technology adoption: A literature review from small and medium-sized enterprises in developing countries. Sustainability, 16(14), 5946.

Faisal, M. H., Chowdhury, S. S., Ahmed, M. F., & Rahman, Z. (2025). AI-Powered Business Management: Advancing Lean Manufacturing and Sustainable Innovation in the US Fashion Industry. Innovatech Engineering Journal, 2(1), 1–11.

Flint, D. G. (2022). Exploring the relationship between customer engagement strategies and brand loyalty. North-West University (South Africa).

Folorunso, A., Wada, I., Samuel, B., & Mohammed, V. (2024). Security compliance and its implication for cybersecurity.

Groenewald, C. A., Groenewald, E., Uy, F., Kilag, O. K., Echavez, R., & Bangoy, R. (2024). The Digital Tapestry: A Systematic Review of Insights, Challenges, and Strategic Implications for Organizations. International Multidisciplinary Journal of Research for Innovation, Sustainability, and Excellence (IMJRISE), 1(3), 18-24.

Huda, M. (2024). Trust as a key element for quality communication and information management: insights into developing safe cyber-organisational sustainability. International Journal of Organizational Analysis, 32(8), 1539–1558.

Islam, K. A., & Khan, M. S. (2024). THE ROLE OF FINANCIAL LITERACY, DIGITAL LITERACY, AND FINANCIAL SELF-EFFICACY IN FINTECH ADOPTION.

Kasula, B. Y., Whig, P., Vegesna, V. V., & Yathiraju, N. (2024). Unleashing Exponential Intelligence: Transforming Businesses through Advanced Technologies. International Journal of Sustainable Development Through AI, ML and IoT, 3(1), 1-18.

Li, J., & Wei, J. (2025). Digital transformation and Innovation in emerging economies: an introduction and future directions. Int. J. Technology Management, 97(2/3), 111.

Luftman, J. N. (2003). Competing in the information age: Align in the sand: Oxford University Press.

Luthra, A., Pancholi, N., Dixit, S., Singh, A., & Garg, S. (2025). Cultivating digital culture: exploring the impact of digital knowledge management on employee performance in higher educational institutions. International Journal of System Assurance Engineering and Management, 1–17. https://doi.org/10.1007/s13198-024-02648-6

Madanchian, M., & Taherdoost, H. (2025). Barriers and Enablers of AI Adoption in Human Resource Management: A Critical Analysis of Organizational and Technological Factors. Information, 16(1), 51.

Magnusson, J., Carlsson, F., Matteby, M., Ndanu Kisembo, P., & Brazauskaite, D. (2025). The polyphony of deviance: the impact of deviant workplace behaviour on digital transformation. Transforming Government: People, Process and Policy, 19(1), 37-52.

Mahmood, Q. U. A., & Ahmed, R. (2025). Greening sustainability! unraveling the nexus of green human resource management practices, green dynamic capabilities, and employee engagement in the presence of innovative climate. International Studies of Management & Organization, 1–27.

Meena, A., Dhir, S., & Sushil, S. (2024). Coopetition, strategy, and business performance in the era of digital transformation using a multi-method approach: Some research implications for strategy and operations management. International Journal of Production Economics, 270, 109068.

Meena, G., & Santhanalakshmi, K. (2025). DECONSTRUCTING DIGITAL TRANSFORMATION: A MULTIDIMENSIONAL ANALYSIS OF DIGITAL LITERACY’S ROLE IN SHAPING HUMAN CAPITAL AND DRIVING ORGANIZATIONAL SUCCESS. ECONOMICS-INNOVATIVE AND ECONOMICS RESEARCH JOURNAL, 13(1).

Minich, S. A. (2023). Improving the System of Mandatory Requirements to Business under the Digital Transformation of Economy. Journal of Digital Technologies and Law, 1(3), 775-802.

Muliana, A. (2025). The Effect of Transformational Leadership Style and Change Management on the Performance of the Continuous Improvement Program. Journal of Management, Economic, and Financial, 3(1), 1–17.

Oyekunle, D., & Boohene, D. (2024). Digital transformation potential: The role of artificial intelligence in business. International Journal of Professional Business Review: Int. J. Prof. Bus. Rev., 9(3), 1-17.

Saeedikiya, M., Salamzadeh, A., Salamzadeh, Y., & Aeeni, Z. (2024). Cognitions affecting Innovation among generation Z entrepreneurs: the external enablement of digital infrastructure. International Journal of Entrepreneurial Behavior & Research, 30(2/3), 572-608.

Shaik, A. S., Alshibani, S. M., Jain, G., Gupta, B., & Mehrotra, A. (2024). Artificial intelligence (AI)‐driven strategic business model innovations in small‐and medium‐sized enterprises. Insights on technological and strategic enablers for carbon neutral businesses. Business Strategy and the Environment, 33(4), 2731–2751.

Shaikh, S. (2024). Sustaining change management: Control mechanism’s role in sustaining change initiatives.

Sharabati, A.-A. A., Ali, A. A. A., Allahham, M. I., Hussein, A. A., Alheet, A. F., & Mohammad, A. S. (2024). The Impact of Digital Marketing on the Performance of SMEs: An Analytical Study in Light of Modern Digital Transformations. Sustainability, 16(19), 8667.

Soomro, R. B., Memon, S. G., Dahri, N. A., Al-Rahmi, W. M., Aldriwish, K., A. Salameh, A., ... & Saleem, A. (2024). The adoption of digital technologies by small and medium-sized enterprises for sustainability and value creation in Pakistan: The application of a two-staged hybrid SEM-ANN approach. Sustainability, 16(17), 7351.

Sposato, M. (2025). Digital Leadership in Organizations for Digital Transformation Multidisciplinary Organizational Training of Human Capital in the Digital Age (pp. 77-96): IGI Global Scientific Publishing.

Taherdoost, H. (2024). The Role of R&D in Business Innovation Through Research and Development: Strategies for Success (pp. 23-46): Springer.

Taherdoost, H., Drazenovic, G., Madanchian, M., Khan, I. U., & Arshi, O. (2024). Business Transformation in the Era of Digital Disruption: IGI Global.

Tsvasman, L. (2025). Strategic Intelligence and Visionary Leadership: Systemic Cybernetics for Ethical Innovation in the Digital Age Resiliency Strategies for Long-Term Business Success (pp. 169-200): IGI Global.

Vashishth, T. K., Sharma, K. K., Kumar, B., Chaudhary, S., & Panwar, R. (2025). Enhancing Customer Experience through AI-Enabled Content Personalization in E-Commerce Marketing. Advances in Digital Marketing in the Era of Artificial Intelligence, 7–32.

Walter, Y. (2024). The digital transformation in the psychology of workplace spirituality. Digital Transformation and Society, 3(1), 23–49.

Similar Articles

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)