FINANCIAL PERFORMANCE THROUGH MANAGEMENT CONTROL SYSTEMS IN RESILIENT INFRASTRUCTURE: THE MODERATING ROLE OF ACTIVE USE AND PROJECT COMPLEXITY

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Published: 2026-06-16
DOI: https://doi.org/10.46281/bjmsr.v11i3.2898
Keywords:
Management Control Systems, Financial Performance, Active Use, Project Complexity, Construction Sector, Sustainable Growth

Main Article Content

El Malki Said
PhD. Candidate, Interdisciplinary Laboratory for Research and Studies in Organisational Management and Business Law, Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakesh, Morocco
https://orcid.org/0009-0008-9805-0108
Younes Azekkar
PhD. Candidate, Research Laboratory for Innovation, Responsibility, and Sustainable Development (INREDD), Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakech, Morocco
https://orcid.org/0000-0003-1627-8114
Fatima-Ezzahra Belfatmi
PhD. Interdisciplinary Laboratory for Research and Studies in Organisational Management and Business Law, Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakesh, Morocco
https://orcid.org/0009-0005-3822-2199
Jiddi Oumaima
PhD. Candidate and Researcher at the National School of Commerce and Management Settat, Research Laboratory in Finance, Accounting, Management and Information Systems for Decision Support, Hassan First University, Settat, Morocco
https://orcid.org/0009-0002-9608-5055
Alaoui Mamoun
PhD. Candidate, Interdisciplinary Laboratory for Applied Economics and Finance, Faculty of Legal, Economic and Social Sciences, University Hassan II, Casablanca, Morocco
https://orcid.org/0009-0003-5513-0654

Abstract

In project-driven businesses, financial results depend more on an organization's ability to manage activities and information and adapt to operational nuances. Even though management control systems are commonly used to achieve these goals, their impact on financial performance remains a topic of empirical debate, especially when viewed as formal systems rather than actively used managerial tools. This study examines the effects of management control systems on financial performance and whether such effects are increased when management control systems are used proactively and when projects are complex. The study uses a quantitative, hypothetical, deductive method based on a survey conducted with 170 major construction companies operating in Morocco. Data analysis was conducted using descriptive statistics, reliability analysis, exploratory factor analysis, correlation analysis, and hierarchical multiple regression models. The results suggest a positive, statistically significant relationship between management control systems and financial performance (β = 0.41, p < 0.001). The model's explanatory power improves by adding the variable "active use" (R² = 0.21-0.29); the interaction between "management control systems" and "active use" is also significant (β = 0.19, p < 0.01). This connection is further strengthened by the project's complexity, which also demonstrates a significant interaction effect (β = 0.21, p < 0.01). The final model accounts for 39% of the variability in financial performance. Further results point to the role of management control systems in fostering sustainable growth, economic productivity, and resilient infrastructure development from the perspectives of managerial decision-making and financial performance in a complex project-based environment.


JEL Classification Codes: M10, M41, L74.

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Article Details

Issue

Vol. 11 No. 3 (2026): Continuous Publication

Section

Research Paper/Theoretical Paper/Review Paper/Short Communication Paper
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This work is licensed under a Creative Commons Attribution 4.0 International License.

Author Biographies

El Malki Said , PhD. Candidate, Interdisciplinary Laboratory for Research and Studies in Organisational Management and Business Law, Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakesh, Morocco

Said El Malki is a Doctoral Researcher at the Faculty of Legal, Economic, and Social Sciences (FSJES), Cadi Ayyad University, Marrakech. He completed his Bachelor’s degree and Master’s degree in Management Sciences at Cadi Ayyad University. After completing his graduate studies, he joined the Ministry of Economy and Finance of Morocco as a Senior Executive. After that, he was appointed as a Financial Inspector at the Direction Générale des Impôts (DGI). Since launching his doctoral research, he has been working as a Researcher at the LIRE-MD laboratory. His areas of interest include management control systems (MCS) legitimacy, the financial performance of large organizations, public administration, fiscal law, and artificial intelligence in management practices. He has extensive professional and research experience and has also contributed to multiple research initiatives.

Younes Azekkar, PhD. Candidate, Research Laboratory for Innovation, Responsibility, and Sustainable Development (INREDD), Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakech, Morocco

Younes Azekkar is a researcher in Management Sciences and a PhD candidate at Cadi Ayyad University, Marrakech, Morocco. His research interests focus on strategic management, dynamic capabilities, organizational performance, family firms, and business competitiveness, with particular attention to the development and internationalization of Moroccan companies. He is also a senior executive at the Tax Administration in Marrakech, where he has developed professional expertise in taxation, finance, and economic analysis. Alongside his administrative and research activities, he teaches courses in finance and management in higher education institutions. His profile combines academic research, teaching experience, and practical expertise in organizational and business management.

Fatima-Ezzahra Belfatmi , PhD. Interdisciplinary Laboratory for Research and Studies in Organisational Management and Business Law, Faculty of Legal, Economic and Social Sciences, Cadi Ayyad University, Marrakesh, Morocco

Tax Inspector at the Regional Tax Directorate of Marrakech, Morocco, and PhD holder in Management Sciences from the Faculty of Legal, Economic and Social Sciences of Marrakech, Cadi Ayyad University.

Since 2016, she has been serving as a Tax Inspector at the Regional Tax Directorate of Marrakech, Morocco. She graduated from the Faculty of Legal, Economic and Social Sciences of Marrakech, Cadi Ayyad University, with a specialization in Corporate Financial Management. She also works as a part-time lecturer in several public and private educational institutions.

Over the past ten years, she has gained extensive experience within the Tax Administration, where she has developed strong expertise in tax auditing and inspection, tax law, accounting, financial management, governance, and the management of public institutions. She has also been actively involved in mentoring interns and supporting the integration and training of newly recruited staff.

In addition, her doctoral research adopted a multidisciplinary approach, combining strategic management, banking management, and finance. She has participated as a speaker and contributor in numerous scientific and academic events.

Furthermore, she is actively engaged in the training, mentoring, and support of young people through various non-profit and community-based initiatives.

Jiddi Oumaima , PhD. Candidate and Researcher at the National School of Commerce and Management Settat, Research Laboratory in Finance, Accounting, Management and Information Systems for Decision Support, Hassan First University, Settat, Morocco

Tax Inspector at the regional tax administration Marrakesh - Morocco , PhD Candidate at Hassan First University ENCG Settat - Morocco

Oumaima Jiddi is is a tax inspector  at the regional tax administration of Marrakesh, Morocco since 2016. She graduated  from the national school of business and management (ENCG) of Marrakesh where she specialized in financial and accounting management.

She has more than ten years of experience as a tax inspector that helped her  develop a wide range of expertise in tax laws and regulations, corporate tax and personal income tax, accounting analysis, and tax auditing and tax inspection… etc

Additionally, Oumaima jiddi is a second year Phd candidate  in management science at Hassan First University , with a noticeable interest in international business finance, taxation , and finance.

Alaoui Mamoun , PhD. Candidate, Interdisciplinary Laboratory for Applied Economics and Finance, Faculty of Legal, Economic and Social Sciences, University Hassan II, Casablanca, Morocco

Mamoun Alaoui is a PhD Candidate in Applied Economics and Finance at the Doctoral Studies Center, Faculty of Legal, Economic and Social Sciences (FSJES) Ain Chock, Hassan II University of Casablanca. He holds a Bachelor's degree in Commercial Management and Customer Relationship Management from Cadi Ayyad University, Marrakech, and a Specialized Master's degree in Banking and Financial Markets from Hassan II University of Casablanca.

Professionally, he serves as a Financial Inspector at the Moroccan Tax Administration (Direction Générale des Impôts - DGI).

His doctoral research focuses on banking risk management, financial stability, performance, and the resilience of banking systems in the context of economic and health crises, with a particular emphasis on the Moroccan banking sector and the MENA region. His areas of expertise also cover banking regulation and the impact of systemic risks on financial institutions.

How to Cite

Said , E. M. ., Azekkar, Y. ., Belfatmi , F.-E., Oumaima , J. ., & Mamoun , A. . (2026). FINANCIAL PERFORMANCE THROUGH MANAGEMENT CONTROL SYSTEMS IN RESILIENT INFRASTRUCTURE: THE MODERATING ROLE OF ACTIVE USE AND PROJECT COMPLEXITY. Bangladesh Journal of Multidisciplinary Scientific Research, 11(3), 37-44. https://doi.org/10.46281/bjmsr.v11i3.2898
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