AFGHAN STUDENTS’ SATISFACTION FROM ONLINE LEARNING DURING COVID-19 AT KANDAHAR UNIVERSITY, KANDAHAR, AFGHANISTAN
Keywords:
ICTs, Technology, Online Learning, Students’ Satisfaction.
Abstract
This purpose of this study was to examine the satisfaction of Afghan students from online learning during COVID-19 at Kandahar University, Kandahar, Afghanistan. This research used a quantitative approach, and the learners were from several departments of Education Faculty as well as they were selected through random sample. Similarly, the questionnaire was the main instrument of this study. As well as, three hundred and forty students took participation. After collecting the data, it was analyzed by implementing IBM 24 version of (SPSS). Moreover, the findings of this research indicated that majority students were not satisfied from distance education because learners could not learn from online education compare to traditional classroom setting, learners did not have access to internet-based learning through computer or smartphone, students did not prefer web-based learning, and learners did not seek the same descriptions of lessons on online learning process compare to traditional method of classroom. Also, online learning did not able students to learn independently. However, they were somehow satisfied from the role of teachers who played their role as a facilitator during e-learning process.
JEL Classification Codes: A19, B10, B25, C10, C53
References
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Himat, A. (2020). The Effects of Facebook on Students’ Social Life: A Case Study at Mirwais Khan Nika Zabul Institute of Higher Education, Zabul. American International Journal of Social Science Research, 5(3); 7-16. https://doi.org/10.46281/aijssr.v5i3.593
Irungu, M. B. (2016). Factors influencing learners’ satisfaction with distance learning: a case of bachelor of arts University of Nairobi, Kenya (Doctoral dissertation, University of Nairobi).
Jama, M. P., Mapesela, M. L., & Beylefeld, A. A. (2008). Theoretical perspectives on factors affecting the academic performance of students. South African Journal of Higher Education, 22(5), 992-1005.
Koustourakis, G., Panagiotakopoulos, C., & Vergidis, D. (2008). A Contribution to the Hellenic Open University: Evaluation of the pedagogical practices and the use of ICT on distance education. The International Review of Research in Open and Distributed Learning, 9(2). https://doi.org/10.1016/j.sbspro.2012.05.556
Kuo, Y. C., Walker, A. E., Belland, B. R., & Schroder, K. E. (2013). A predictive study of student satisfaction in online education programs. International Review of Research in Open and Distributed Learning, 14(1), 16-39.https://doi.org/10.19173/irrodl.v14i1.1338
Kutluk, F. A., & Gulmez, M. (2012). A research about distance education students’ satisfaction with education quality at an accounting program. Procedia-Social and Behavioral Sciences, 46, 2733-2737. https://doi.org/10.1016/j.sbspro.2012.05.556
Lao, T., & Gonzales, C. (2005). Understanding online learning through a qualitative description of professors and students' experiences. Journal of Technology and Teacher Education, 13(3), 459-474.
Mahmood, A., Mahmood, S. T., & Malik, A. B. (2012). A Comparative Study of Student Satisfaction Level in Distance Learning and Live Classroom at Higher Education Level. Turkish Online Journal of Distance Education, 13(1), 128-136.
Michailidou, A., & Economides, A. A. (2003). Elearn: Towards a collaborative educational virtual environment. Journal of Information Technology Education: Research, 2(1), 131-152.
Moore, M. G., & Kearsley, G. (1996). Distance learning: A systems view. New York: Wadsworth.
Nadia, A. Y. U. B., & Iqbal, S. (2011). Student Satisfaction with e-Learning achieved in Pakistan. Asian Journal of Distance Education, 9(2), 26-31.
Northrup, P. T. (2009). Online learners’ preferences for interaction. The perfect online course: Best practices for designing and teaching, 463-473.
Olusola, A. J., & Alaba, S. O. (2011). Globalization, Information and Communication Technologies (ICTs) and Open/Distance Learning in Nigeria: Trends, Issues and Solution. Turkish Online Journal of Distance Education, 12(3), 66-77.
Roach, V., & Lemasters, L. (2006). Satisfaction with online learning: A comparative descriptive study. Journal of Interactive Online Learning, 5(3), 317-332.
Sahin, L. (2007). Predicting Student Satisfaction and Distance Education and Learning Environments. Online Submission.
Salamat, L., Ahmad, G., Bakht, I., & Saifi, I. L. (2018). Effects of E–Learning on Students’ Academic learning at University Level. Asian Innovative Journal of Social Sciences and Humanities, 2(2), 1-12.
Simpson, J. M. (2012). Student perceptions of quality and satisfaction in online education (Doctoral dissertation, University of Alabama Libraries).
Sokout, H., & Usagawa, T. (2018). Analyzing the Current Situation of E-learning at Kabul Polytechnic University. In Proceedings of the 2nd International Conference on Education and Multimedia Technology (pp. 49-53). https://doi.org/10.1145/3206129.3239428
Sunkara, V. M., & Kurra, R. R. (2017). An analysis of learner satisfaction and needs on e-learning systems. International Journal of Computational Intelligence Research, 13(3), 433-444.
Swan, K. (2001). Virtual interaction: Design factors affecting student satisfaction and perceived learning in asynchronous online courses. Distance education, 22(2), 306-331. https://doi.org/10.1080/0158791010220208
Swan, K., Shea, P., Fredericksen, E., Pickett, A., Pelz, W., & Maher, G. (2000). Building knowledge building communities: Consistency, contact and communication in the virtual classroom. Journal of Educational Computing Research, 23(4), 359-383. https://doi.org/10.2190%2FW4G6-HY52-57P1-PPNE
Wang, Q., & Woo, H. L. (2007). Systematic planning for ICT integration in topic learning. Journal of Educational Technology & Society, 10(1), 148-156.
Wantling, T. L., Weight, C., Gallaher, J. L. A., Fleur, J., Wang, C., & Confer, A. (2000). E-Learning: A Review of Literature’ Knowledge and Learning Systems Group, University of Illinois: Urbana.
Yukselturk, E., & Yildirim, Z. (2008). Investigation of interaction, online support, course structure and flexibility as the contributing factors to students' satisfaction in an online certificate program. Journal of Educational Technology & Society, 11(4), 51-65.
Zaheer, M., Babar, M. E., Gondal, U. H., & Qadri, M. M. (2015). E-learning and student satisfaction. In Proceedings of the 29th Annual Conference of the Asian Association of Open Universities: New frontiers in ODL (pp. 275-285).
Ajadi, T. O., Salawu, I. O., & Adeoye, F. A. (2008). E-learning and distance education in Nigeria. Online Submission, 7(4).
Ala-Mutka, K., Punie, Y., & Redecker, C. (2008). Digital competence for lifelong learning. Institute for Prospective Technological Studies (IPTS), European Commission, Joint Research Centre. Technical Note: JRC, 48708, 271-282.
Al-Asfour, A. (2012). Examining student satisfaction of online statistics courses. Journal of College Teaching & Learning (TLC), 9(1), 33-38. https://doi.org/10.19030/tlc.v9i1.6764
Ali, A., Ramay, M. I., & Shahzad, M. (2011). Key factors for determining student satisfaction in distance learning courses: A study of Allama Iqbal Open University (AIOU) Islamabad, Pakistan. Turkish Online Journal of Distance Education, 12(2), 114-127.
Allen, I. E., & Seaman, J. (2015). Grade Level: Tracking Online Education in the United States. Babson Survey Research Group. Babson College, 231 Forest Street, Babson Park, MA 02457.
Anagnostopoulou, E., Mavroidis, I., Giossos, Y., & Koutsouba, M. (2015). Student Satisfaction in the Context of a Postgraduate Programme of the Hellenic Open University. Turkish Online Journal of Distance Education, 16(2), 40-55.
Apena, T. T. (2012). Information and Communication Technology and Open Distance Learning, Impact and Challenges. International Journal of Social Sciences & Education, 2(1).
Arif, M., Ameen, K., & Rafiq, M. (2017). Assessing distance education students’ satisfaction with web-based services: A Pakistani’s perspective. Online Information Review, Vol. 41 No. 2, pp. 202-218. https://doi.org/10.1108/OIR-07-2016-0172
Arif, R. M., & Khalifa, O. O. (2012). Online tutoring system in college: Case study in private education. In 2012 International Conference on Computer and Communication Engineering (ICCCE) (pp. 608-611). IEEE. https://doi.org/10.1109/ICCCE.2012.6271259
Askar, P., & Halici, U. (2004). E-learning as a catalyst for educational innovation. In E-Education Applications: Human Factors and Innovative Approaches (pp. 196-207). IGI Global.
Bray, E., Aoki, K., & Dlugosh, L. (2008). Predictors of learning satisfaction in Japanese online distance learners. The International Review of Research in Open and Distributed Learning, 9(3). https://doi.org/10.19173/irrodl.v9i3.525
Caliskan, S., Suzek, S., & Ozcan, D. (2017). Determining student satisfaction in distance education courses. Procedia computer science, 120, 529-538. https://doi.org/10.1016/j.procs.2017.11.275
Franklin, U. E., & Nahari, A. A. (2018). The Impact of e-learning on academic performance: preliminary examination of King Khalid University. DEVELOPMENT, 7(1). http://dx.doi.org/10.6007/IJARPED/v7-i1/3903
Harsasi, M., & Sutawijaya, A. (2018). Determinants of Student Satisfaction in Online Tutorial: A Study of a Distance Education Institution. Turkish Online Journal of Distance Education, 19(1), 89-99.
Himat, A. (2020). The Effects of Facebook on Students’ Social Life: A Case Study at Mirwais Khan Nika Zabul Institute of Higher Education, Zabul. American International Journal of Social Science Research, 5(3); 7-16. https://doi.org/10.46281/aijssr.v5i3.593
Irungu, M. B. (2016). Factors influencing learners’ satisfaction with distance learning: a case of bachelor of arts University of Nairobi, Kenya (Doctoral dissertation, University of Nairobi).
Jama, M. P., Mapesela, M. L., & Beylefeld, A. A. (2008). Theoretical perspectives on factors affecting the academic performance of students. South African Journal of Higher Education, 22(5), 992-1005.
Koustourakis, G., Panagiotakopoulos, C., & Vergidis, D. (2008). A Contribution to the Hellenic Open University: Evaluation of the pedagogical practices and the use of ICT on distance education. The International Review of Research in Open and Distributed Learning, 9(2). https://doi.org/10.1016/j.sbspro.2012.05.556
Kuo, Y. C., Walker, A. E., Belland, B. R., & Schroder, K. E. (2013). A predictive study of student satisfaction in online education programs. International Review of Research in Open and Distributed Learning, 14(1), 16-39.https://doi.org/10.19173/irrodl.v14i1.1338
Kutluk, F. A., & Gulmez, M. (2012). A research about distance education students’ satisfaction with education quality at an accounting program. Procedia-Social and Behavioral Sciences, 46, 2733-2737. https://doi.org/10.1016/j.sbspro.2012.05.556
Lao, T., & Gonzales, C. (2005). Understanding online learning through a qualitative description of professors and students' experiences. Journal of Technology and Teacher Education, 13(3), 459-474.
Mahmood, A., Mahmood, S. T., & Malik, A. B. (2012). A Comparative Study of Student Satisfaction Level in Distance Learning and Live Classroom at Higher Education Level. Turkish Online Journal of Distance Education, 13(1), 128-136.
Michailidou, A., & Economides, A. A. (2003). Elearn: Towards a collaborative educational virtual environment. Journal of Information Technology Education: Research, 2(1), 131-152.
Moore, M. G., & Kearsley, G. (1996). Distance learning: A systems view. New York: Wadsworth.
Nadia, A. Y. U. B., & Iqbal, S. (2011). Student Satisfaction with e-Learning achieved in Pakistan. Asian Journal of Distance Education, 9(2), 26-31.
Northrup, P. T. (2009). Online learners’ preferences for interaction. The perfect online course: Best practices for designing and teaching, 463-473.
Olusola, A. J., & Alaba, S. O. (2011). Globalization, Information and Communication Technologies (ICTs) and Open/Distance Learning in Nigeria: Trends, Issues and Solution. Turkish Online Journal of Distance Education, 12(3), 66-77.
Roach, V., & Lemasters, L. (2006). Satisfaction with online learning: A comparative descriptive study. Journal of Interactive Online Learning, 5(3), 317-332.
Sahin, L. (2007). Predicting Student Satisfaction and Distance Education and Learning Environments. Online Submission.
Salamat, L., Ahmad, G., Bakht, I., & Saifi, I. L. (2018). Effects of E–Learning on Students’ Academic learning at University Level. Asian Innovative Journal of Social Sciences and Humanities, 2(2), 1-12.
Simpson, J. M. (2012). Student perceptions of quality and satisfaction in online education (Doctoral dissertation, University of Alabama Libraries).
Sokout, H., & Usagawa, T. (2018). Analyzing the Current Situation of E-learning at Kabul Polytechnic University. In Proceedings of the 2nd International Conference on Education and Multimedia Technology (pp. 49-53). https://doi.org/10.1145/3206129.3239428
Sunkara, V. M., & Kurra, R. R. (2017). An analysis of learner satisfaction and needs on e-learning systems. International Journal of Computational Intelligence Research, 13(3), 433-444.
Swan, K. (2001). Virtual interaction: Design factors affecting student satisfaction and perceived learning in asynchronous online courses. Distance education, 22(2), 306-331. https://doi.org/10.1080/0158791010220208
Swan, K., Shea, P., Fredericksen, E., Pickett, A., Pelz, W., & Maher, G. (2000). Building knowledge building communities: Consistency, contact and communication in the virtual classroom. Journal of Educational Computing Research, 23(4), 359-383. https://doi.org/10.2190%2FW4G6-HY52-57P1-PPNE
Wang, Q., & Woo, H. L. (2007). Systematic planning for ICT integration in topic learning. Journal of Educational Technology & Society, 10(1), 148-156.
Wantling, T. L., Weight, C., Gallaher, J. L. A., Fleur, J., Wang, C., & Confer, A. (2000). E-Learning: A Review of Literature’ Knowledge and Learning Systems Group, University of Illinois: Urbana.
Yukselturk, E., & Yildirim, Z. (2008). Investigation of interaction, online support, course structure and flexibility as the contributing factors to students' satisfaction in an online certificate program. Journal of Educational Technology & Society, 11(4), 51-65.
Zaheer, M., Babar, M. E., Gondal, U. H., & Qadri, M. M. (2015). E-learning and student satisfaction. In Proceedings of the 29th Annual Conference of the Asian Association of Open Universities: New frontiers in ODL (pp. 275-285).
Published
2021-01-01
How to Cite
Himat, A. N., Takal, M. H., & Hakimi, M. F. (2021). AFGHAN STUDENTS’ SATISFACTION FROM ONLINE LEARNING DURING COVID-19 AT KANDAHAR UNIVERSITY, KANDAHAR, AFGHANISTAN. American International Journal of Social Science Research, 6(1), 16-29. https://doi.org/10.46281/aijssr.v6i1.931
Issue
Section
Research Paper/Theoretical Paper/Review Paper/Short Communication Paper
Copyright (c) 2021 Abdul Nafi Himat, Mohammad Hanif Takal, Mohammad Farooq Hakimi
This work is licensed under a Creative Commons Attribution 4.0 International License.
